Remote Deal Operations Lead

Storyblok GmbH; Linz; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Monthly remote work stipend

Home office equipment package

Sick leave & parental leave

Job summary

Storyblok is hiring a Deal Operations Manager to build the operating workflow for how deals are structured, reviewed, approved, executed, and handed off across quote-to-cash. The role supports Sales on deal construction and design strategy, coordinates Legal execution, partners with Finance on revenue recognition readiness, and turns pricing, packaging, and NPI decisions into field-ready operating process.

Sitting within Revenue Operations, this role works across Sales, Sales Leadership,

Qualifications

• Bachelor's degree or equivalent practical experience in a business-related field.
• 5+ years in Deal Desk, Deal Operations, Revenue Operations, Sales Operations, or similar.
• Hands-on CPQ tooling experience (DealHub or equivalent).
• Experience structuring non-standard deals and coordinating with Sales, Legal and Finance.
• Knowledge of revenue recognition, billing, and order processes.

Responsibilities

• Build global deal operations workflow for intake, routing, approvals, SLAs and escalation paths.
• Own CPQ approval readiness in DealHub CPQ with required fields and discount rationale.
• Maintain documentation, templates, and rules to move standard deals along paths.
• Support deal construction across new business, renewals, and multi-product requests.
• Translate strategy into approval-ready constructs with value exchange and risk flags.
• Collaborate with Legal, Finance, Product and CS on commercial design and timing.
• Coordinate with Finance on rev rec inputs, billing terms, and order clarity.
• Define deal rules for NPI, pricing changes, and field guidance for early transactions.
• Own handoff from approved quote to order, billing, reporting, and lifecycle records.
• Run cadence with KPI packs, defect logs, and root-cause analysis for improvements.
• Identify automation / AI use cases to reduce cycle time and rework.

Skills

Deal operations

Revenue operations

Sales operations

Analytical skills

Cross-functional collaboration

Education

Bachelor's degree in Business, Finance, Economics, or related field

Tools

DealHub

Salesforce

Reporting tools

Job description

Storyblok is hiring a Deal Operations Manager to build the operating workflow for how deals are structured, reviewed, approved, executed, and handed off across quote-to-cash. The role supports Sales on deal construction and design strategy, coordinates Legal execution, partners with Finance on revenue recognition readiness, and turns pricing, packaging, and NPI decisions into field-ready operating process.

Sitting within Revenue Operations, this role works across Sales, Sales Leadership,