Product Manager (f/m/d)

xista science ventures; Wien; Vor Ort; EUR 41.400 - 50.600; Vollzeit

Benefits dieser Stelle

Flexible hours

Hybrid work

Birthday off

Mental health support

Work from anywhere (up to 8 weeks)

Zusammenfassung

Prewave is seeking a Product Manager to own complex onboarding workflows and activation for B2B customers. The role focuses on aligning Customer Success, Data, and Engineering to deliver end-to-end onboarding, leveraging AI as a default tool, and operating within the Shape Up framework.

Based in Vienna with in-office presence required two days per week. You will drive cross-functional collaboration, manage dependencies, and continuously refine processes to scale the onboarding experience while

Qualifikationen

• 5+ years of Product Management experience, ideally with internal tooling or process-driven products
• Strong ability to align cross-functional teams across CS, Data, and Engineering
• Ownership mentality with end-to-end responsibility and influence without formal authority
• Solid understanding of managing dependencies in multi-team environments
• Openness to using AI tools to support analytical workflows and processes

Aufgaben

• Take end-to-end ownership of onboarding for new customers
• Bridge Customer Success, Sales, Data Management and Engineering priorities
• Manage dependencies across engineering domains to unblock onboarding
• Develop deep understanding of customer needs and onboarding impact on product ecosystem
• Shaping onboarding work within the Shape Up cycles (6 weeks build, 2 weeks planning)
• Collaborate with design and stakeholders to refine onboarding workflows as the company scales

Kenntnisse

Product Management

Stakeholder management

Ownership mindset

Dependency management

AI tooling

Jobbeschreibung

About the role

Most companies find out about supplier insolvencies, cyber attacks, factory fires or floods that affect their supply chain when it’s already a crisis. Prewave exists to change that. We’re an AI‑native company giving BMW Group, Hilti and Lufthansa real‑time visibility into supply chain risks before they become headlines.

We’re looking for a Product Manager who takes ownership of complex, resilient B2B workflows and customer activation from day one. Someone who uses AI as a default part of how they work – and knows when to trust their own judgement.

Responsibilities

• Take end‑to‑end ownership of the onboarding process, ensuring a smooth path for new customers from signup to full product adoption.
• Act as the connective bridge between Customer Success Operations, Sales, Data Management, and Engineering, aligning priorities across teams without formal reporting authority over them.
• Manage dependencies across engineering domains – including integrations, resilience, and supply chain data – to keep onboarding work streams unblocked and moving.
• Develop a deep understanding of customer needs and how the onboarding journey connects to Prewave’s broader product ecosystem.
• Prioritise internal process improvement and dependency management, working closely with key engineering contacts to remove friction from the onboarding experience.
• Operate within our Shape Up framework (6 weeks of building, 2 weeks of cool‑down/planning), shaping and scoping onboarding‑related work each cycle.
• Collaborate with design and cross‑functional stakeholders to continuously refine onboarding workflows as the company scales.

Requirements

• 5+ years of experience in Product Management, ideally with a focus on internal tooling, operations, or process‑driven products rather than purely technical/feature development.
• Strong stakeholder management skills, with a proven ability to align cross‑functional teams (Customer Success, Data, Engineering) around shared priorities.
• Demonstrated ownership mentality – comfortable driving end‑to‑end outcomes without direct authority over the teams you depend on.
• Solid understanding of dependency management within complex, multi‑team processes.
• Openness and enthusiasm toward using AI tools (e.g. Cursor, Gemini, OpenAI‑based tools) to support analytical workflows – curiosity over scepticism.
• Based in or willing to work from Vienna, with in‑office presence expected two days per week on average.

Nice to Have

• Experience working within or adjacent to Shape Up or similar iterative/cycle‑based product methodologies.
• Familiarity with onboarding, activation, or customer success workflows specifically.
• Exposure to supply chain risk, data management, or B2B SaaS environments.
• Experience working with integrations or resilience‑related engineering teams.
• Comfort operating in ambiguous, less‑technical PM contexts where influence and alignment matter more than direct execution.

Company Culture

We’re a resilient AI‑native team building an AI‑native resilience product – and we hire for both. For us, AI‑native has always meant humans and AI working together, not one replacing the other. We use tools like Claude & Gemini as a normal part of the job, to think faster, work smarter and spend less time on the repetitive stuff. We treat AI fluency as a skill like any other – something you build, experiment with and keep developing.

What goes with that is real ownership. You’ll have the space and the trust to figure things out your way – with a strong team around you and plenty of support when you need it. Things move fast here and the brief won’t always be complete, but that’s what makes the work interesting.

The people who do best at Prewave are curious by default, go after things rather than wait to be handed them, and don’t lose their footing when the plan changes.

We score six values in every interview – creating positive impact, optimising for customer value, being an ambitious innovator, operating with urgency, doing things that make sense and collaborating with kindness – so you always know what we’re looking for and can prepare accordingly.

Compensation & Benefits

Minimum EUR 46,000 gross annually based on the collective agreement, the actual compensation being tailored to your qualifications, experience, and the role. Flexible hours and hybrid working.

Your birthday off. MyClubs partnership. Mental health support. Regular health check‑ups and initiatives. Company‑wide training. Fun team events. Device of choice. Work from anywhere – up to 8 weeks a year.