Principal Business Process Consultant - SuccessFactors / SmartRecruiters - Austria

SAP IT Business Systeme; Wien; On-site; EUR 99,000 - 186,000; Full time

Job summary

SAP Austria is seeking a Principal Business Process Consultant specializing in SuccessFactors and SmartRecruiters to drive large-scale HR transformations. You will lead client engagements, architect end-to-end processes, and coordinate cross-functional teams across Europe.

You bring 5+ years in HCM, SF Employee Central certification, and a track record of leading implementations. Fluency in German and English, plus strong stakeholder management, will enable you to influence senior leaders and

Qualifications

• 5+ years of experience in Human Capital Management (HCM).
• Certified in SuccessFactors Employee Central.
• Lead implementations as a lead consultant.
• Experience with Time Management or other SF modules or Smart Recruiters.
• Fluent German and English.

Responsibilities

• Design, implement, and orchestrate services and solutions that improve customer outcomes across projects.
• Serve as the main client contact through the full implementation lifecycle, planning workshops and leading root cause analyses.
• Drive delivery to go-live and ensure quality, risk management, and measurable impact.
• Advise clients on AI-powered features within SuccessFactors and enable AI-enabled automation.

Skills

HCM experience

SuccessFactors EC

Time Management

AI in HR

Stakeholder management

Tools

Smart Recruiters

Job description

Principal Business Process Consultant - SuccessFactors / SmartRecruiters - Austria

• Full-time
• Compensation: EUR 99,000 - EUR 186,000 - yearly

Join an inclusive, global community. Expect supportive leaders, cross-functional collaboration, and continuous learning through academies, certifications, mentoring, and flexible ways of working. Diverse perspectives are how we win.

What You Bring

You bring five or more years of experience in Human Capital Management (HCM), certified in SuccessFactors Employee Central with a track record of leading implementations as a lead consultant. Experience with Time Management, other SuccessFactors modules, or Smart Recruiters strengthens your application. You understand the AI capabilities in SuccessFactors — including agentic AI day-to-day practice and AI adoption capability — and how they shift HR from transactional to autonomous operations. Your ability to apply AI output quality assurance and context engineering to real client scenarios sets your work apart.

You combine strategic thinking and strong business acumen with the emotional intelligence and influencing skills needed to manage senior stakeholders with confidence. Complex problem solving comes naturally to you, and you connect technology investments with a compelling customer value proposition. Your German and English are fluent.

What You Build

You design, implement, and orchestrate services and solutions that improve customer outcomes — owning plans, quality, risk, and measurable impact across projects and programs. You serve as the main client contact through the full implementation lifecycle, planning workshops, leading root cause analysis, and driving delivery to go‑live.

A key part of your work is advising clients on how to activate and adopt AI‑powered features within SuccessFactors — leveraging AI‑assisted automation and prototyping to automate decisions, reduce manual HR processes, and move toward an autonomous enterprise model. You apply business process analysis to map requirements to solution capabilities, use scenario testing to validate outcomes, and configure business process automation across technological solutions. You lead AI‑workforce transformation planning efforts that help large enterprises rethink how people and intelligent systems work together, and mentor near‑shore and off‑shore consultants as part of cross‑border project teams.

Where You Belong

This team is part of SAP's Global Customer Services and Delivery. The work focuses on enterprise HR transformation for large clients across the region — increasingly built on intelligent, AI‑embedded processes that reduce manual effort and improve people decisions at scale. You own your client engagements, work alongside skilled consultants, and travel on‑site as needed. Your base is Austria, and the role has reach across Europe and beyond.

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factor.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business‑critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
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AI Usage in the Recruitment Process
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Please note that any violation of these guidelines may result in disqualification from the hiring process.