Business Process Consultant - SuccessFactors / SmartRecruiters - Austria

SAP IT Business Systeme; Wien; On-site; EUR 60,000 - 90,000; Full time

Job summary

SAP in Austria is seeking a Business Process Consultant for SuccessFactors / SmartRecruiters to design, implement, and orchestrate HR solutions across Europe. You will own client engagements and drive measurable outcomes from strategy to go-live, balancing quality, risk, and delivery plans in a collaborative, learning-focused environment.

You bring at least two years of HCM experience, a certified SuccessFactors module, and a track record leading an implementation.

Qualifications

• Two+ years' experience in Human Capital Management (HCM).
• Certified in one SuccessFactors module with lead implementation experience.
• Experience with Time Management, Employee Central or Smart Recruiters.

Responsibilities

• Evaluate industry and technology trends to introduce industry-leading practices.
• Map business processes to solution requirements and existing capabilities.
• Support strategic and transition planning to align with objectives.
• Advise on AI-enabled HR innovations and manage change activities.
• Lead end-to-end solution-designed processes and coordinate cross-border teams.

Job description

Business Process Consultant - SuccessFactors / SmartRecruiters - Austria

• Full-time

Join an inclusive, global community. Expect supportive leaders, cross-functional collaboration, and continuous learning through academies, certifications, mentoring, and flexible ways of working. Diverse perspectives are how we win.

Turn strategy into delivery. You'll design, implement, or orchestrate services and solutions that improve customer outcomes-owning plans, quality, risk, and measurable impact across projects and programs. Purpose To work with organizations to drive transformative change by translating customer visions into viable solutions and advancing industry-leading practices. Key Responsibilities include but are not limited to > Evaluate industry and technology trends to introduce industry-leading practices. > Map business processes to solution requirements, utilizing existing solution capabilities. > Support strategic and transition planning to align with business objectives. > Advise on disruptive business innovation and handle change management efforts. > Implement end-to-end solution-designed processes and configure various technological solutions. You're a capable professional who takes ownership and learns fast.

Bring It You bring two or more years of experience in Human Capital Management (HCM). You are certified in one of the SuccessFactors modules and have led your first implementation as a lead consultant. Experience with Time Management, Employee Central or Smart Recruiters strengthens your application. You are familiar with the AI capabilities in SuccessFactors and understand how they shift HR from transactional to autonomous operations. Your German and English are fluent.

Build It You serve as the main client contact through the full implementation lifecycle. You support workshops, lead root cause analysis, and support delivery to go-live. A key part of your work is advising clients on how to activate and adopt AI-powered features within SuccessFactors - automating decisions, reducing manual HR processes, and moving toward an autonomous enterprise model. You also work along with near-shore and off-shore consultants and partners as part of cross-border project teams. Your work directly shapes how large enterprises transform their HR operations across the region.

Belong This team is part of SAP's Global Customer Services and Delivery. The work focuses on enterprise HR transformation for large clients across the region -increasingly built on intelligent, AI-embedded processes that reduce manual effort and improve people decisions at scale. You own your client engagements, work alongside skilled consultants, and travel on-site as needed. Your base is Austria, and the role has reach across Europe and beyond.

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
SAP’s culture of inclusion
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.