PMO Intern: Service Improvement & Analytics

INNIO; Jenbach; On-site; EUR 27,000 - 33,000; Part time

Benefits offered by this job

Flextime & Home Office

Public transport nearby

Travel allowance

Canteen meals

Alpine location & outdoor activities

Development opportunities

Great team

Job summary

INNIO is seeking a Service PMO Intern (m/f/d) to support the Services PMO in driving service improvement, continuous improvement, and operational excellence across the global organization. The role offers hands-on experience in project management, stakeholder coordination, data analysis, and workshop support.

You will learn how global service improvement projects are structured and governed, while contributing to process mapping, reporting, and best practice sharing within an international

Qualifications

• Bachelor’s / Master’s degree in Business Administration, Project Management, Engineering, Management or related field.
• Availability for a 6-month internship
• Excellent English skills (written and oral); German skills preferred
• Good Microsoft Office skills, especially PowerPoint and Excel
• Interest in project management, PMO work, process improvement, operational excellence, or consulting‑style problem solving
• Basic understanding of project management methods, continuous improvement, Lean, Agile, or change management
• Analytical mindset with attention to detail and a structured way of working
• Ability to work effectively in an interdisciplinary environment with diverse teams
• Strong communication skills and willingness to collaborate with international stakeholders
• Proactive, reliable, eager to learn, and comfortable supporting several workstreams in parallel
• Interest in digital tools, data analysis, reporting, automation, or AI-supported ways of working is an advantage

Responsibilities

• Support project managers in coordinating service improvement, IT, digital, and process improvement projects, including progress tracking, stakeholder communication, risk reporting, and status updates
• Prepare meetings, workshops, SteerCo materials, and project documentation, and support follow‑up, project closure, lessons learned, and sustainability tracking
• Identify and document process inefficiencies and improvement opportunities, supporting root cause analysis through data analysis and process mapping
• Provide administrative and operational support to the Service PMO, including program reporting, monitoring, and preparation of SteerCo materials
• Help simplify ways of working and improve project execution by sharing templates, tools, best practices, and lessons learned
• How global service improvement projects and PMO governance are structured, executed, reported, and supported through practical project tools and management materials
• How to analyze process issues, contribute to continuous improvement, and collaborate with cross‑functional teams in an international industrial environment

Skills

Excellent English

German preferred

Education

Bachelor’s / Master’s degree in related field

Tools

PowerPoint

Excel

MS Office

Job description

INNIO is seeking a Service PMO Intern (m/f/d) to support the Services PMO in driving service improvement, continuous improvement, and operational excellence across the global organization. The role offers hands-on experience in project management, stakeholder coordination, data analysis, and workshop support.

You will learn how global service improvement projects are structured and governed, while contributing to process mapping, reporting, and best practice sharing within an international