Orders & Returns Specialist — Remote & Growth Opportunities

Nuki Home Solutions GmbH; Graz; Hybrid; EUR 26.000 - 31.000; Vollzeit

Benefits dieser Stelle

Work-Life Balance with home office up

Workation up to 3 weeks/year

Free coffee, tea, juices, fruit

Team events and beach volleyball

Nuki Academy and language courses

Klimaticket transport support

26 vacation days plus extra days (Dec

Zusammenfassung

Nuki Home Solutions GmbH is seeking an Orders and Returns Operator to efficiently manage orders, returns, and Amazon shipments while coordinating with logistics partners. You will resolve delays, handle tickets with the support team, and contribute to optimising marketplace operations.

You should have at least two years in returns or inventory roles, plus a logistics-focused education. German and English skills are essential in a fast-paced, collaborative environment.

Qualifikationen

• Two years of practical experience in returns handling or inventory management.
• Vocational training, apprenticeship, or degree in logistics/supply chain management.
• Ability to take ownership and decide with team lead.
• Strong communicator with German and English; thrives in fast-paced environments.

Aufgaben

• Track orders and proactively resolve delays or discrepancies with partners.
• Handle support tickets independently with the Customer Support team.
• Coordinate Amazon shipments, returns, and marketplace operations with Sales/Finance.
• Support transport logistics by scheduling shipments and steering logistics partners.
• Identify bottlenecks in processes and propose improvements.

Kenntnisse

Returns handling

Inventory management

German (spoken)

English (spoken)

Logistics coordination

Communication

Ausbildung

Logistics degree or related training

Jobbeschreibung

Nuki Home Solutions GmbH is seeking an Orders and Returns Operator to efficiently manage orders, returns, and Amazon shipments while coordinating with logistics partners. You will resolve delays, handle tickets with the support team, and contribute to optimising marketplace operations.

You should have at least two years in returns or inventory roles, plus a logistics-focused education. German and English skills are essential in a fast-paced, collaborative environment.