Ocean Freight Forwarder (m/f/d) - Vienna / Graz

Rhenus Logistics; Wien; On-site; EUR 28,000 - 33,000; Full time

Benefits offered by this job

Meal allowance

Birthday leave

Continuous Training

Great Team

Flat Hierarchies

Room for Innovation

Quick Decision Processes

Job summary

Rhenus Logistics in Vienna (Austria) is seeking an experienced ocean freight specialist to manage documentation, coordinate bookings, and maintain strong client and supplier communication for international shipments.

You will handle claims, track shipments, and process supplier invoices while maintaining relationships with carriers and logistics partners. German C1 and English writing are required, with at least 3 years in ocean freight.

Qualifications

• High independence and proactive work style.
• At least 3 years of Ocean/Sea Freight experience.

Responsibilities

• Manage ocean freight documentation (House/Master Bills, commercial paperwork, customs docs).
• Coordinate shipment bookings with accurate rates, consolidation and routing.
• Maintain proactive communication with clients and suppliers, providing high-quality service for international shipping needs.
• Be the first point of contact for claim management.
• Monitor and track shipments and maintain updates with carriers and customers.
• Process supplier invoices related to ocean freight operations and assist financial administration.
• Maintain supplier relationships with shipping lines, carriers, trucking companies and other providers.

Skills

Independent work

Practical experience

Ocean Freight experience

MS Office

German language C1

English writing

Tools

Microsoft Office

Job description

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What You'll Do:

• Manage ocean freight documentation, including House and Master Bills of Lading, commercial paperwork, and customs-related documents.
• Coordinate shipment bookings and ensure accurate rates, consolidation, and routing in line with operational procedures.
• Maintain proactive communication with clients and suppliers and provide high-quality customer service by effectively supporting customers with their international shipping requirements.
• First point of contact for claim management
• Monitor and track shipments while maintaining regular communication with carriers, overseas offices, and customers regarding status updates and delivery requirements.
• Process supplier invoices related to ocean freight operations and support financial administration activities.
• Maintain supplier relationships with shipping lines, carriers, trucking companies, and other logistics service providers

What you bring:

• We are looking for a responsible workforce who can work independently and proactively, whom we can let go of after familiarizing themselves with our systems and use their knowledge in this way.
• Higher education is not required, as we value practical experience and industry knowledge. If you are motivated and ambitious with at least 3 years of experience in Ocean/Sea Freight, we encourage you to apply.
• Good working knowledge of Microsoft Office, particularly Word and Excel.
• German language skills at minimum C1 level are mandatory, as the role requires regular communication with clients, partners and service providers.
• Good English language skills, particularly in writing, for communication with international clients, partners and colleagues.

What You can expect:

• Meal allowance: Enjoy a daily meal allowance through our partner, available on active working days.
• Birthday leave: Your birthday deserves to be celebrated. Enjoy an extra day off just for you!
• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

The minimum salary for this position is EUR 2.738,10 gross per month (based on a 38.5-hour work week). The actual salary will be determined based on qualifications and professional experience. The salary is paid 14 times per year.

Work location: Vienna or Graz, Austria

Come and be a part of our fast-growing culture! Learn more about us? https://www.rhenus.group/