Murex Front Office Ops Lead - Production & Incidents

EPAM Systems; Lavamünd; Vor Ort; EUR 127.000 - 190.000; Vollzeit

Zusammenfassung

EPAM Systems is seeking a Murex Front Office Application Manager to be based onsite in Lausanne. The role focuses on stabilising production, handling incident resolution, and ensuring reliable front-office operations across trade capture, valuation, and risk processes throughout the trading day and end-of-day cycle.

You will monitor processes, manage escalations, perform root cause analysis, and coordinate with L2/L3 teams and vendors to implement long-term fixes while supporting patches and

Qualifikationen

• Minimum 5 years experience in application support or operations within a trading platform environment (Murex MX.3 or similar).
• Hands-on knowledge of front-office modules, trade lifecycle and risk-related functionality.
• Strong SQL skills and familiarity with platform datamart structures.
• Understanding of system architecture, integrations, market data workflows and batch scheduling.
• Proficiency in Unix/Linux environments and basic scripting (Shell, Python).
• Experience with incident, problem and change management (ITIL preferred).
• Degree in Computer Science, Engineering or related field.
• Fluent in English; German or French is a plus.

Aufgaben

• Monitor and operate trade capture, valuation, market data and end-of-day batch processes.
• Serve as the primary escalation point for business users on system issues and data discrepancies.
• Investigate, troubleshoot and resolve incidents across platform components and interfaces.
• Own the front-office support queue, manage SLAs and coordinate activities with L2/L3 teams and vendors.
• Perform root cause analysis and implement long-term fixes for recurring problems.
• Support end-of-day, month-end and reporting processes for accurate and timely delivery.
• Maintain clear documentation, escalation procedures and on-call readiness.
• Assist in testing and deployment readiness for patches, upgrades and vendor releases.

Kenntnisse

Murex MX.3

SQL

Unix/Linux

Python

ITIL

Ausbildung

Degree in Computer Science/Engineering

Tools

Shell

Jobbeschreibung

EPAM Systems is seeking a Murex Front Office Application Manager to be based onsite in Lausanne. The role focuses on stabilising production, handling incident resolution, and ensuring reliable front-office operations across trade capture, valuation, and risk processes throughout the trading day and end-of-day cycle.

You will monitor processes, manage escalations, perform root cause analysis, and coordinate with L2/L3 teams and vendors to implement long-term fixes while supporting patches and