Technical Lead: Data Applications & BI Reliability

EPAM Systems; Lavamünd; Hybrid; EUR 127,000 - 191,000; Full time

Job summary

EPAM Systems Inc is seeking a Technical Lead to join our team in the broader Zurich area, Switzerland, in a hybrid working mode. You will act as the senior technical authority for production health, reliability and incident resolution across data services and BI solutions.

You will mentor Data Engineers and BI Engineers, lead incident response, define run standards, review changes, and report reliability metrics to the Data Program Manager.

Qualifications

• 6+ years in data or BI engineering, with 2+ years as a senior technical lead in production contexts.
• Experience managing Run/production systems for data apps and BI platforms.
• Strong Power BI dashboard and reporting operations.
• Proven incident command and root cause analysis leadership.
• Hands-on monitoring and observability tooling experience.
• Experience mentoring engineers across disciplines.
• English language fluency at B2 level or higher.

Responsibilities

• Serve as the senior technical escalation point for incidents across Data Applications, BI and visualization domains
• Lead P1/P2 incident resolution, own root cause analysis and coordinate fixes among cross-functional teams
• Define and maintain Run technical standards including monitoring, alert thresholds, runbooks and on‑call processes
• Review and approve technical changes entering production, including application releases and dashboard/report updates
• Identify systemic reliability gaps, prioritize remediation and build an automation backlog for Run operations
• Mentor Data Engineers and BI Engineers, setting a high technical standard and advancing best practices
• Report on production health, RCA trends and reliability metrics to the Data Program Manager
• Drive adoption of observability and incident management best practices across teams

Skills

Data engineering

BI engineering

Leadership

English (B2)

Tools

Power BI

Job description

EPAM Systems Inc is seeking a Technical Lead to join our team in the broader Zurich area, Switzerland, in a hybrid working mode. You will act as the senior technical authority for production health, reliability and incident resolution across data services and BI solutions.

You will mentor Data Engineers and BI Engineers, lead incident response, define run standards, review changes, and report reliability metrics to the Data Program Manager.