Medical Equipment Field Service Technician

Belimed; Lavamünd; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

Belimed AG in Austria is seeking a National Service Technician to install, repair and perform preventive maintenance on Belimed systems, coordinating with customers and internal teams to ensure on-time, high-quality service.

You will troubleshoot issues, provide first-line technical support by phone, and work with SAP/FSM documentation, ensuring accurate records and customer satisfaction. Travel up to 100% to labs and pharma facilities may be required.

Qualifications

• Associate degree or equivalent related work experience.
• 3 - 5 years Technical Support experience or Customer Service experience.
• Experience in interpretation and modification of blueprints, technical literature/drawings and CAD drawings required.
• Capital equipment installation experience preferred.
• Experience troubleshooting steam, water and pneumatic process control and PLC systems.
• Experience working in the Biotech / GMP field is preferred.
• OSHA 30 Certification in Construction Safety is preferred, but not required.
• Demonstrated proficiency in technical and customer-facing situations.
• Ability to travel to customer sites that may involve overnight stays and up to 100% travel.

Skills

Technical troubleshooting

Customer service

Communication skills

Team collaboration

Education

Associate degree or equivalent related work experience

Tools

CAD drawings

Blueprint interpretation

Pneumatic systems

Job description

Belimed AG in Austria is seeking a National Service Technician to install, repair and perform preventive maintenance on Belimed systems, coordinating with customers and internal teams to ensure on-time, high-quality service.

You will troubleshoot issues, provide first-line technical support by phone, and work with SAP/FSM documentation, ensuring accurate records and customer satisfaction. Travel up to 100% to labs and pharma facilities may be required.