Field Service Technician – Lab Equipment Calibration & Support

FRANK-PTI GmbH; Austria; On-site; EUR 48,000 - 70,000; Full time

Benefits offered by this job

Company car

Pension plan

Supplementary health insurance

JobRad bicycle leasing

25 days annual leave

Structured onboarding

Job summary

FRANK-PTI GmbH is seeking a Field Service Technician (m/f/d) to install, calibrate and service laboratory testing instruments. You will travel in Austria and across Europe to customers, perform commissioning, maintenance and fault analysis, and document results in detailed service reports.

We value hands-on problem solving, a technical diploma, and willingness to travel. A company car, pension plan and health insurance accompany a permanent, full-time position in a dynamic international team.

Qualifications

• Completed technical vocational training in electronics, mechatronics, electrical engineering, or industrial mechanics.
• Experience in field service with complex instruments or machinery.
• Interest in calibration and measurement with traceable documentation.
• Ability to read circuit and wiring diagrams and technical drawings.
• Willingness to travel within Austria and Europe, with valid Category B licence.
• German fluency; English for technical communication.

Responsibilities

• Install, commission, and test FRANK-PTI instruments at customer sites.
• Perform maintenance, repairs, fault analysis, and remote troubleshooting via Teams.
• Prepare service reports, testing records, and spare parts documentation.
• Provide calibration services and document results.
• Instruct and train users on operation and basic troubleshooting.
• Provide technical feedback to Development and Product Management.
• Support Sales with technical questions on applications, parts, and modifications.
• Plan travel and service assignments in Austria and Europe with Service Coordination.

Skills

Reading circuit diagrams

Troubleshooting

Documentation skills

Customer-oriented

Calibration interest

Willingness to travel

Education

Technical vocational training (electronics/mechatronics/industrial mechanic)

Tools

Service tools

MS Teams

Job description

FRANK-PTI GmbH is seeking a Field Service Technician (m/f/d) to install, calibrate and service laboratory testing instruments. You will travel in Austria and across Europe to customers, perform commissioning, maintenance and fault analysis, and document results in detailed service reports.

We value hands-on problem solving, a technical diploma, and willingness to travel. A company car, pension plan and health insurance accompany a permanent, full-time position in a dynamic international team.