Luxury Brand Experience Evaluator

CXG; Wiener Neustadt; On-site; EUR 21,000 - 34,000; Full time

Benefits offered by this job

Flexible assignments

Reimbursement for purchases

Global brand exposure

Mobile platform for missions

Job summary

CXG seeks a luxury brand evaluator to discreetly assess customer experiences across boutiques, online shops, or returns. You will visit stores or evaluate online, observe ambiance, service quality, and overall experience, then share honest feedback through our questionnaire.

Each assignment takes about 20 minutes, with multiple missions available monthly. You’ll join a global network of premium brands and use CXG Live to manage missions and feedback.

Qualifications

• Must be 18 years or older (21 years or older in the United States).
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

• Choose assignments aligning with your preferences and profile.
• Visit luxury stores or evaluate online and engage with sales associates.
• Observe ambiance, service quality, and overall customer experience.
• Provide honest feedback through our questionnaires.

Skills

Feedback

Observation

Attention to detail

Reliability

Tools

CXG Live platform

Job description

CXG seeks a luxury brand evaluator to discreetly assess customer experiences across boutiques, online shops, or returns. You will visit stores or evaluate online, observe ambiance, service quality, and overall experience, then share honest feedback through our questionnaire.

Each assignment takes about 20 minutes, with multiple missions available monthly. You’ll join a global network of premium brands and use CXG Live to manage missions and feedback.