Freelance Luxury Brand Evaluator - Vienna (German Speaking), AT

CXG; Mödling; Vor Ort; EUR 24.000 - 36.000; Teilzeit

Benefits dieser Stelle

Flexible assignments

Compensation for time and input

Reimbursement on purchases

Zusammenfassung

CXG is seeking a luxury brand evaluator to discreetly assess customer experiences across boutiques and online channels, providing actionable feedback that helps premium brands refine their services.

Visits typically take around 20 minutes, with multiple missions available each month; you can choose assignments aligned with your interests, and you’ll be compensated for your time and any approved purchases, all through the CXG Live platform.

Qualifikationen

• Must be 18+ years old (21+ in some regions)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience required; honest feedback from genuine customers is valued

Aufgaben

• Choose assignments - align missions with your preferences
• Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
• Observe carefully - check ambiance, service quality, and overall customer experience
• Provide honest feedback - share observations through questionnaires
• Manage missions through the CXG Live platform

Kenntnisse

Attention to detail

Observant

Reliability

Customer experience

Jobbeschreibung

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide
  

What you will be doing

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires
  

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback
  

How to Join the CXG Community

• Register: sign up at live.cxg.com and confirm your email
• Complete your profile: fill out your details to 100% and get verified
• Get certified: pass the General Certification to access missions
• Apply for missions: explore assignments with brands that excite you
• Start evaluating: begin making a difference in the luxury market
  

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
  

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older (21 years or older in the United States)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers