Luxury Brand Experience Evaluator

CXG; Schwechat; Hybrid; EUR 18,000 - 32,000; Full time

Benefits offered by this job

Flexible assignments

Purchase reimbursement

Platform for missions

Job summary

CXG offers a role as a luxury brand evaluator, allowing you to explore stores and online experiences to assess customer service. You’ll provide feedback that helps premium brands refine their services, visiting stores or evaluating online from home and filling out questionnaires on the CXG Live platform.

Join a global network of evaluators, enjoy flexible assignments, and the potential for item reimbursements.

Qualifications

• Must be 18 years or older (21+ in the United States)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers

Responsibilities

• Choose your assignments - align missions with your preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
• Observe carefully - check ambiance, service quality, and overall customer experience
• Provide honest feedback - share observations through questionnaires on our platform

Skills

Attention to detail

Observant

Punctual

Reliability

Customer feedback

Tools

CXG Live platform

Job description

CXG offers a role as a luxury brand evaluator, allowing you to explore stores and online experiences to assess customer service. You’ll provide feedback that helps premium brands refine their services, visiting stores or evaluating online from home and filling out questionnaires on the CXG Live platform.

Join a global network of evaluators, enjoy flexible assignments, and the potential for item reimbursements.