Luxury Boutique Coordinator - Elevate Guest Experience

The Luxury Collection; Wien; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Employee hotel discounts

Vienna transit pass reimbursement

Free meals in staff restaurant Kaisers

Employee discounts with partner brands

Wellness programs

Job summary

Hotel Imperial Vienna, part of The Luxury Collection, is seeking a guest-focused retail associate to sell the full product range to hotel guests and walk-in customers. You will ensure attractive presentation, pricing, and daily merchandising quality, while handling orders and providing office support in a luxury hotel setting.

The role requires excellent German and English, reliability, and the ability to work independently within a renowned 5-star property with strong guest interaction and a

Qualifications

• Previous experience in retail sales is advantageous.
• Experience in dealing with guests/customers.
• Excellent written and spoken German and English.
• Reliability and a strong sense of responsibility.
• Ability and motivation to work independently.
• Valid work permit for Austria.

Responsibilities

• Sell the full product range to hotel guests and walk-in customers.
• Ensure attractive presentation and correct pricing of the entire product assortment.
• Daily inspection and quality control of merchandise.
• Receive telephone orders and enter them into the shipping system.
• Provide administrative support in the office.
• Prepare the daily Micros cash register closing.
• Ensure compliance with hygiene standards and cleanliness in indoor and outdoor areas.
• Support the service team at Café Imperial.

Skills

Retail sales

Guest handling

German language

English language

Reliability

Independent work

Job description

Hotel Imperial Vienna, part of The Luxury Collection, is seeking a guest-focused retail associate to sell the full product range to hotel guests and walk-in customers. You will ensure attractive presentation, pricing, and daily merchandising quality, while handling orders and providing office support in a luxury hotel setting.

The role requires excellent German and English, reliability, and the ability to work independently within a renowned 5-star property with strong guest interaction and a