Last Mile Ops Excellence Lead (Hybrid)

Rohlik Group; Wien; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Free lunch

Fresh fruit

Flexible work schedule

Unlimited vacation

Xtra membership

Cashback 10%

Recognition program

Career growth

Job summary

Rohlik Group in Vienna is seeking an Operational Excellence Manager for Last Mile to design and deliver a 3–6 month improvement roadmap across last mile operations. You will drive standardization, improve delivery efficiency, and scale solutions across sites.

You will partner with central and local teams, lead end-to-end initiatives, coach teams, and translate data into durable processes that reduce cost per order and improve on-time performance.

Qualifications

• 5+ years in last-mile operations for retail.
• Strong leadership and coaching ability.
• Excellent communication and stakeholder management.
• Analytical thinker who can define metrics, read data, and separate cause from correlation.

Responsibilities

• Owns the last mile improvement roadmap and delivers on time.
• Leads end-to-end initiatives, builds the business case, runs pilots and scales.
• Champions adoption of best practices in loading, routing, and delivery.
• Coordinates with group-level development and local site teams to align projects.
• Documents processes and maps to standardize improvements.

Skills

Leadership

Stakeholder management

Analytical thinking

Communication

Travel readiness

Job description

Rohlik Group in Vienna is seeking an Operational Excellence Manager for Last Mile to design and deliver a 3–6 month improvement roadmap across last mile operations. You will drive standardization, improve delivery efficiency, and scale solutions across sites.

You will partner with central and local teams, lead end-to-end initiatives, coach teams, and translate data into durable processes that reduce cost per order and improve on-time performance.