Key Lead m/w/d - Plus City, Hollister

A&F HCo Stores AT GmbH; Wagram; Vor Ort; EUR 31.524 - 36.226; Teilzeit

Benefits dieser Stelle

Quarterly Sales Incentive Bonus

Merchandise Discount

Employee assistance program

Opportunities for Career Advancement

Training and Development

Zusammenfassung

A&F HCo Stores AT GmbH is seeking a Key Lead to ensure customers receive a quality in-store experience. You will act as the Floor Supervisor, guiding Brand Reps and Stock Associates while driving store performance.

Responsibilities include performing store routines, operating POS systems, analyzing sales reports, and building visual displays. The role requires at least 20 hours of work weekly with a salary starting at €31,524.27 annually.

Join a global team that celebrates individual contributions and offers opportunities for career advancement and development.

Qualifikationen

• Fluency in English & German (CEFR B2) is required.
• At least 1 year of retail experience is preferred.
• No supervisory experience required.

Aufgaben

• Ensure quality in-store experience as Floor Supervisor.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Analyze reporting to inform decision making.

Kenntnisse

Customer focus

Interpersonal skills

Communication skills

Ability to multitask

Fashion knowledge

Adaptability

Ausbildung

High School Diploma/G.E.D.

Jobbeschreibung

Job Description: The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Work Schedule Requirements

Schedule will vary weekly, but you should expect to work at least 20 hours per week. Required availability on Saturdays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• Education: High School Diploma/ G.E.D. or equivalent preferred.
• Retail Experience: At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience: No supervisory/ management experience is required.
• CEFR B2 Fluency in English & German, required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Employee assistance program; access to free psychological and behavioral health counseling.
• Opportunities for Career Advancement.
• Opportunity to Become a Brand Affiliate.
• Training and Development.
• A Global Team of People Who Celebrate you for Being YOU.

The full‑time starting rate for this position is €31,524.27 annually (i.e., the full‑time recruiting pay range for this position is €31,524.27–€36,226.13 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full‑time equivalent hours are 38.5 per week. This is a part‑time position of 20 hours per week. Starting gross annual salary is calculated based on the agreed working hours and paid in 12 equal monthly instalments plus two additional payments (14 salaries per year). The starting salary is subject to adjustments in line with the applicable Collective Bargaining Agreement (CBA) and may vary based on relevant industry experience.

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.