Key Lead m/w/d - Plus City, Hollister

Abercrombie & Fitch Co.; Osterreich; Hybrid; EUR 32,000 - 36,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Employee assistance program

Job summary

Abercrombie & Fitch Co. in Austria is seeking a Key Lead to supervise floor operations, coach Brand Reps and Stock Associates, and drive on-floor sales performance through customer experience.

The role requires a minimum high school diploma, 1+ year retail experience, and CEFR B2 English & German fluency. Part-time 20 hours/week with weekends and holidays required; starting rate around €31,524.27 with annual pay adjustments.

Qualifications

• CEFR B2 Fluency in English & German is required.
• Retail experience of at least 1 year preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Open and close routines.
• Operate POS systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and embody company culture and values.

Skills

CEFR B2 English & German

Retail experience (1+ year)

Strong customer focus

Education

High School Diploma/G.E.D.

Job description

Job Description: The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Work Schedule Requirements

• Schedule will vary weekly, but you should expect to work at least 20 hours per week.
• Required availability on Saturdays as well as certain holidays.

What it Takes

• Education - High School Diploma/ G.E.D. or equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience is required.
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Employee assistance program; access to free psychological and behavioral health counseling
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The full- time starting rate for this position is € 31,524.27annually (i.e., the full time recruiting pay range for this position is € 31,524.27 - € 36,226.13 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 38.5 per week. This is a part time position of 20 hours per week. Starting gross annual salary is calculated based on the agreed working hours and paid in 12 equal monthly instalments plus two additional payments (14 salaries per year). The starting salary is subject to adjustments in line with the applicable Collective Bargaining Agreement (CBA) and may vary based on relevant industry experience.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Join us as we team up around the globe and grow to a $5+ billion family of brands - powered by purpose and the belief that we are all leaders.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.