Key Account Technologist (all genders)

Lamresearch; Villach; On-site; EUR 90,000 - 130,000; Full time

Job summary

Lam Research in Villach seeks a Clean Key Account Technologist (KAT) to define strategies for market penetration and to defend key accounts. This role requires deep knowledge of semiconductor manufacturing processes and equipment, acting as the voice of the customer for the Clean Product Line.

You will travel internationally for Customer Technical Review Meetings, drive alignment on market priorities, organize product demonstrations, and relay feedback to engineering and product teams.

Qualifications

• Bachelor's/Master's/PhD in engineering or related technical field required.
• Experience as a process engineer in semiconductor manufacturing or equipment company preferred.
• Excellent English communication skills; other languages (Chinese, Korean, Japanese, German) advantageous.

Responsibilities

• Define strategies and tactics for market penetrations and defenses for assigned accounts.
• Lead customer technical review meetings and understand customer technology roadmaps.
• Organize product demonstrations and presentations of Lam Research technologies.
• Gather customer feedback to drive product improvements and innovations.
• Provide training and educational resources to customers and account teams.
• Serve as the voice of the customer while collaborating with engineering, product management and sales operations.

Skills

Semiconductor manufacturing

Process engineering

English communication

Cross-functional collaboration

Travel readiness

Education

Engineering degree (Bachelors/Masters/PhD)

Job description

The impact you'll make

The Clean Key Account Technologist (KAT) owns defining the strategies and tactics for the market penetrations and defences for their assigned accounts. KAT plays a pivotal role in both nurturing customer relationships and serving as the voice of the customer for the Clean Product Line. This position requires a deep understanding of semiconductor manufacturing processes and equipment, as well as a passion for helping define the product lines business strategies.

What you'll do

• Customer Technical Review Meetings (TRMs): Travel to customer locations to provide updates on Lam clean technology developments and to better understand the customer's technology roadmap and clean specific challenges.
• Market Strategy: Define market strategies and drive alignment between account teams and clean product line on priorities for market penetrations and defenses.
• Product Demonstrations: Organize product demonstrations and presentations to show case the capabilities and benefits of Lam Research technologies.
• Feedback Loop: Gather and relay customer feedback to internal teams to drive continuous improvement and innovation in our products and services.
• Training and Education: Provide training and educational resources to customers and account teams to enhance their understanding and utilization of Lam Research technologies.
• Cross-Functional Collaboration: Serve as the clean single point of contact for account teams while serving as the voice of the customer while working with product line teams such as engineering, product management, business development and sales operations.

Who we're looking for

• Education: Bachelor's, master's or PhD degree in engineering or related technical field is required. An additional MBA or other advanced business degree considered a strong advantage.
• Experience: Minimum of 8 years of semiconductor manufacturing experience with a bachelor's degree. Minimum 5+ years semiconductor manufacturing experience with a master's or PhD degree.
• Technical Expertise: Strong knowledge of semiconductor manufacturing processes and equipment. Experience working as a process engineer at either a semiconductor manufacturer or semiconductor equipment company preferred.
• Communication Skills: Excellent verbal and written communication skills in English required. Additionally, strong communication skills in either Chinese, Korean, Japanese or German considered a strong advantage.
• Travel: Willingness to travel internationally up to 25%. KAT typically travels internationally for 1-2 weeks approximately every 6-8 weeks.

What We're Offering

This position will be occupied in Villach. It is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry in occupation group G. A higher payment is negotiable depending on expertise and skills. The monthly salary is paid 14 times per year. Please follow the link on the below section "Employment in Austria" for further information.

Villach - a great place to live and work Follow the link www.welcome2villach.at and you will find on the spot the most important information about living, working and studying in and around Villach/Austria.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve your full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, colour, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.