Business Operations Analyst (all genders)

Lam Research Corporation; Villach; On-site; EUR 70,000 - 90,000; Full time

Job summary

Lam Research in Villach, Austria seeks a Business Operations Analyst to drive process improvements by collecting and analyzing data, evaluating processes, and developing metrics to identify root causes for future improvements. You will organize cross-functional teams and communicate progress to champion operational excellence.

The role emphasizes collaboration with Account Teams, Sales Operations, and customers, with Spin Clean configuration work and POA maintenance to support pricing and

Qualifications

• 8+ years of related experience with a bachelor’s degree, or 6 years with a master’s degree.
• Excellent oral and written communication skills in English.
• Ability to build relationships in a multicultural environment with customers and internal teams.
• Entrepreneurial mindset and hands-on approach.
• Experience in semiconductor equipment industry is preferable.
• Technical knowledge of Lam Spin Clean product portfolio or similar products preferable.

Responsibilities

• Define and align technical requirements with Account Teams, Sales Operations, and customers.
• Develop Spin Clean configuration documents and prepare accurate quotes per POA.
• Create and update POAs reflecting current product strategy and customer requirements.
• Create new machine Non Standard Requests and link them to product configurations for traceability.
• Develop evaluation configurations and coordinate with Engineering and Product Management for validation.
• Analyze and optimize product configurations to reduce costs and maximize profitability.

Skills

Data analysis

Process improvement

Project coordination

Stakeholder management

English communication

Education

Bachelor’s degree in mechanical/electrical/mechatronic engineering (HTL)

Job description

The impact you’ll make

Join Lam as a Business Operations Analyst, where you'll spearhead process improvement initiatives. With your systems knowledge and business process acumen, you expertly collect and analyze data, evaluate processes, develop metrics, and identify root causes with data-driven indicators for future improvements. Organizing cross-functional project teams, you communicate team progress and survey best practices, showcasing your commitment to operational excellence at Lam.

What you’ll do

• Define, validate, and align technical requirements with the Account Teams, Sales Operations, and customers to ensure clear scope, feasibility, and customer fit.
• Develop Spin Clean configuration documents and prepare accurate quotes in accordance with the approved Product Option Architecture (POA).
• Create, maintain, and continuously update POAs for assigned products to reflect current product strategy, pricing assumptions, and customer requirements.
• Create new machine Non Standard Requests and link them to the appropriate product configurations to ensure traceability and process compliance.
• Develop evaluation configurations and coordinate alignment with Engineering, Process Engineering and Product Management to support technical validation and customer evaluation activities.
• Analyze and optimize product configurations to reduce costs, improve commercial competitiveness, and maximize profitability.

Who we’re looking for

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or equivalent experience (Graduate of a higher technical college in mechanical/electrical/mechatronic engineering (HTL))
• Excellent oral and written communication skills in English
• Ability to establish successful relationships in a multicultural environment with external and internal customers
• Entrepreneurial mindset / hands‑on mentality
• Previous work experience in a comparable position
• Work experience in Semiconductor Equipment Industry preferable
• Technical knowledge of Lam Spin Clean product portfolio or similar products preferable

What We’re Offering

This position will be occupied in Villach. It is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry in occupation group F or G, depending on eduational background. A higher payment is negotiable depending on expertise and skills. The monthly salary is paid 14 times per year. Please follow the link on the below section "Employment in Austria" for further information.

Villach - a great place to live and work
Follow the link www.welcome2villach.at and you will find on the spot the most important information about living, working and studying in and around Villach/Austria.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential.

By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer.

Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws.

It is the Company's intention to comply with all applicable laws and regulations.

Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.