Junior System Administrator (Monitoring Team)

Jobgether SRL; Österreich; Remote; EUR 38.000 - 59.000; Vollzeit

Benefits dieser Stelle

Remote, full-time work

Vacation 28 days per year

Wellness days 7 per year

Referral bonuses up to $5,000

Training reimbursement 50%

Health benefits support up to $1,000"

Zusammenfassung

Jobgether SRL seeks a Junior System Administrator (Monitoring Team) in Austria. You will respond to alerts, investigate issues with Grafana and Zabbix, and collaborate in a remote-first, distributed team.

After onboarding, you’ll own primary duty shifts and help maintain health and reliability of products and infrastructure. The role emphasizes Linux/Windows monitoring, incident response participation, and strict adherence to runbooks, with 5/2 rotating shifts and daily operations in a global

Qualifikationen

• 2+ years of experience in system administration or related technical role.
• Proficient Linux command line and SSH/VPN access.
• Hands-on experience with monitoring tools Grafana and Zabbix.
• Solid understanding of monitoring fundamentals and basic troubleshooting.
• Experience using Jira and Confluence for issue tracking and documentation.

Aufgaben

• Monitor health and performance of products and infrastructure, handling ~150–250 alerts per shift.
• Investigate alerts using Grafana dashboards, Zabbix metrics, documentation, and troubleshooting procedures.
• Resolve issues when possible or escalate to appropriate technical teams.
• Follow runbooks and procedures for first-level troubleshooting.
• Troubleshoot Linux and Windows servers and related infrastructure issues.
• Support senior admins and participate in incident response for major events.
• Take ownership of primary duty shifts after onboarding.
• Collaborate with a distributed international team across locations and time zones.
• Maintain accurate operational practices and diligently track alerts and follow-ups.

Kenntnisse

Linux command line

SSH/VPN access

Bash scripting

Incident response

English (B1+)

Team collaboration

Procedural follow-through

Willingness to learn

Tools

Zabbix

Grafana

Jira

Confluence

Jobbeschreibung

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Junior System Administrator (Monitoring Team) based in Austria.

As a Junior System Administrator, you’ll help maintain the health and reliability of products and infrastructure in a monitoring-focused operational environment. You’ll respond to a high volume of alerts, investigate issues using monitoring tools, and resolve or expand incidents according to established procedures. The role offers hands‑on exposure to Linux and Windows environments, as well as monitoring platforms such as Grafana and Zabbix. You’ll work alongside primary and senior duty administrators and contribute to incident response when critical issues arise. After onboarding, you’ll take ownership of primary duty shifts while collaborating with a distributed international team. This is a strong opportunity to deepen your systems administration and monitoring expertise in a structured, remote‑first environment.

Responsibilities

• Monitor the health and performance of products and infrastructure, responding to approximately 150–250 alerts during a typical shift.
• Investigate incoming alerts using Grafana dashboards, Zabbix metrics, internal documentation, and established troubleshooting procedures.
• Resolve identified issues when possible and elevate incidents to the appropriate technical teams when further support is required.
• Follow runbooks, operational instructions, and established processes when performing first-level troubleshooting.
• Troubleshoot Linux and Windows servers and investigate common infrastructure and monitoring issues.
• Support primary and senior duty administrators during day-to-day operations and participate in response activities during major incidents.
• Take responsibility for primary duty shifts independently after completing the onboarding process.
• Collaborate effectively with a distributed team working across multiple locations and time zones.
• Maintain accurate and responsible operational practices, paying close attention to alerts, incidents, and follow‑up actions.

Requirements

• 2+ years of experience in system administration, infrastructure monitoring, NOC/duty operations, technical support, or a related technical role.
• Confident Linux command‑line skills, including connecting to systems through SSH/VPN, navigating hosts, and executing Bash scripts.
• Hands‑on user‑level experience with Zabbix and Grafana, including working with metrics, hosts, host groups, and dashboards.
• Solid understanding of monitoring fundamentals and basic infrastructure troubleshooting.
• Experience using Jira and Confluence for issue tracking, documentation, and team collaboration.
• Ability and willingness to work a rotating schedule, including a standard 5/2 schedule with 8-hour shifts and 2/2 day‑and‑night shifts when covering for the primary duty administrator.
• English proficiency at B1 level or higher, with sufficient communication skills to collaborate with an international technical team.
• Strong attention to detail and a responsible, reliable approach to operational work.
• Ability to follow established procedures while remaining capable of identifying issues and escalating them appropriately.
• Willingness to learn, develop technical expertise, and take increasing ownership of monitoring and infrastructure operations.

Benefits

• Fully remote, full‑time work opportunity.
• Initial compensation level or salary range shared with candidates during the recruitment process before employment begins.
• 28 calendar days of vacation per year.
• 7 wellness days per year for personal, household, or recovery needs.
• Referral bonuses of up to $5,000 for successful candidate recommendations.
• 50% reimbursement for professional training, international conferences, and industry events.
• Corporate discounts for English‑language lessons.
• Health benefits, including reimbursement of up to $1,000 gross per year per employee for eligible employees who are not covered by corporate medical insurance, usable toward private health insurance or eligible medical expenses for themselves and close relatives.
• Workplace setup support, including equipment and workspace provisions through offices or coworking locations, with reimbursement of eligible workplace costs of up to $1,000 gross once every three years in other locations.
• Internal gamified recognition program where colleagues can award bonuses that can be exchanged for merchandise, team‑building activities, massage certificates, and other rewards.
• Opportunity to work with an international, distributed technical team and gain practical experience across monitoring, infrastructure, and incident response.