IT Executive

Fronius International GmbH; Österreich; On-site; EUR 32,000 - 45,000; Full time

Job summary

Fronius International GmbH seeks an IT Support professional to handle desktop hardware and software setup, OS installations, and device configuration. You will monitor network tools and assist with LAN/WAN issues while maintaining and updating tickets in a fast-growing environment.

Ideal candidates have IT training and strong communication skills in English, with the ability to learn new technologies and support a dynamic team. Occasional shift extension or weekend work may be required.

Qualifications

• Excellent written and verbal communications skills.
• Fluent English in both speaking and writing.

Responsibilities

• Hardware trouble shooting and OS installation (Windows 10) and laptop configuration.
• Network tool monitoring and LAN/WAN maintenance.
• Office 365/Outlook client configuration and mailbox issues.
• Desktop/mobile/peripheral device troubleshooting (printers, scanners).
• Vendor management and ticket handling (opening, updating, closure).
• Shift flexibility and potential weekend work as needed.
• Provide first-level IT support and report to supervisor daily.

Skills

Excellent communications

Fluent English

Education

IT Graduate/Diploma

Job description

Requirements:

• Hardware trouble shooting, Installation of OS(Windows 10), Laptop Configuration, Android Mobile Phone Configuration, Hard disk Encryption, Airwatch Management


• Spectrum Networking Tool Monitoring


• Installation, configuration and maintenance of MS-Outlook client’s, solving mailbox related problems


• To attend and resolve all the desktop(Laptop, Mobile, Printer) calls as agreed


• Vendor management as required


• Managing the installation and configuration part of all standard software as per the company policy


• Opening Footprint Tickets for all the issues, Updating Tickets and closure of Tickets


• Resolving, troubleshooting peripheral devices like scanners, printers on a day-to-day


• Network Management: Providing 1st level troubleshooting, diagnosis & maintaining LAN/WAN along with if Up gradation required.


• Troubleshooting and technical assistance to all types of Desktop/Laptop/Printer/Mobile quipment including all peripheral devices.


• Reporting to Supervisor on Day to Day basis.


• Should be up to date and find exciting new Technologies, ability to learn independently and should do a lot of Research.

Qualifications

• IT Graduate/Diploma with 2 Years’ Working Experience


• Excellent written and verbal communications skills


• Fluent English in both speaking and writing

Additional Information

• Excellent Working Conditions in a dynamic and strong growing organization


• Should be Flexible of Extending Shift whenever required or working on Weekends


• For the first year this position would be on company payroll and depending upon the performance absorption would be done.