Hybrid Operations Specialist: Launches & Partnerships

Bitpanda; Wien; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid working model

Stock option plan

OpenUP mental health resources

Extra 3 paid days off after 6 months

Udemy courses access

Company events and merchandise

Job summary

Bitpanda in Vienna is seeking a Business Operations Specialist to serve as the operational engine behind our Securities & Commodities lines. You will ensure daily operations run smoothly, manage critical external partnerships, and drive major product launches in a fast-paced, startup-like environment.

You will oversee partner SLAs, invoices, and sign-offs, while optimizing processes with data-driven runbooks and tooling.

Qualifications

• 3+ years in business operations or operational project management in financial services.
• Proven track record delivering cross-functional projects end-to-end.
• Experience managing external partners including SLAs, invoices and sign-offs.
• Understanding trade flow from order to execution, settlement and custody.
• Strong data skills and documenting/improving processes.
• Experience in regulated environments with compliance and legal sign-offs.

Responsibilities

• Run operational processes end-to-end, including listings/delistings, reporting and partner billing.
• Manage operational partners and vendors as day-to-day contact for SLAs, incidents and invoices.
• Deliver projects and launches by planning cross-team initiatives and go/no-go decisions.
• Improve and automate processes by building runbooks and reducing manual steps.
• Create transparency by tracking volumes, incidents and partner performance.

Skills

Operations experience

Project management

Vendor management

Trade lifecycle knowledge

Data & spreadsheets

English communication

Job description

Bitpanda in Vienna is seeking a Business Operations Specialist to serve as the operational engine behind our Securities & Commodities lines. You will ensure daily operations run smoothly, manage critical external partnerships, and drive major product launches in a fast-paced, startup-like environment.

You will oversee partner SLAs, invoices, and sign-offs, while optimizing processes with data-driven runbooks and tooling.