Hybrid Business Ops Lead – Securities & Launches

Neobankbeat; Wien; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working model

Stock option plan

OpenUP coaching and mental health

Up to 8 weeks gender-neutral newParent

Udemy course access

Discounts from partners and worldwide

Job summary

Bitpanda in Vienna, Austria is hiring a Business Operations Specialist to drive the operational engine behind our Securities and Commodities business line. You will ensure daily operations run smoothly, manage external partnerships, and support the launch of major investment products in a fast-paced, startup-like environment.

You will influence product launches, customer experience, and revenue by owning end-to-end processes, partnering with Compliance, Legal, and Customer Support, and

Qualifications

• 3+ years of experience in business operations or operational project management in financial services.

Responsibilities

• Run operational processes end-to-end, including listings/delistings, reporting, partner billing and reconciliations.
• Manage external partners and vendors as the day-to-day contact for SLAs, incidents, invoices and reviews.
• Deliver projects and launches by planning cross-team initiatives and owning launch readiness and go-live checklists.
• Improve and automate processes by building runbooks and using tooling/AI to reduce errors.
• Create transparency by tracking volumes, incidents and partner performance to spot trends.

Skills

Data analysis

Spreadsheet proficiency

Project management

Vendor management

English communication

Financial services knowledge

Tools

Excel

Job description

Bitpanda in Vienna, Austria is hiring a Business Operations Specialist to drive the operational engine behind our Securities and Commodities business line. You will ensure daily operations run smoothly, manage external partnerships, and support the launch of major investment products in a fast-paced, startup-like environment.

You will influence product launches, customer experience, and revenue by owning end-to-end processes, partnering with Compliance, Legal, and Customer Support, and