Guest Experience Host - Warm Front Desk & Local Tips

The Social Hub; Wien; Vor Ort; EUR 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Awesome discounts across Europe

Events and coworking spaces access

Dynamic multinational team

Zusammenfassung

The Social Hub is seeking an AsaFront Office Host to welcome guests and set a warm, energetic tone from the moment of arrival. You will handle check-ins, payments and lobby navigation, while sharing local tips and connecting guests with events and experiences.

Prospective candidates bring 1–3 years in hospitality, a proactive, team-oriented mindset, and fluency in English and German. You'll thrive in a dynamic, multinational setting that values guest satisfaction.

Qualifikationen

• 1–3 years in hospitality or a similar guest-facing role.
• Energetic, welcoming vibe that makes guests feel at home.
• Ability to switch between tasks without losing your smile.
• Proactive mindset and the habit of turning moments into memories.
• Comfortable using PMS, kiosks, or guest messaging apps.

Aufgaben

• Welcome guests with warmth and set a great atmosphere from the start.
• Assist with check-ins, payments and kiosk navigation.
• Keep the lobby tidy, inviting and buzzing with the right energy.
• Offer local recommendations and connect guests to events, restaurants and experiences.
• Jump in with bookings for activities, restaurants and everything in between.
• Share guest insights and feedback with the team to improve every stay.
• Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly.
• Represent TSH by promoting our outlets and spotting upsell opportunities.

Kenntnisse

Hospitality experience

Energetic, welcoming vibe

Multitasking

Proactive mindset

Digital tools (PMS, kiosks, guest apps

English & German communication

Team player

Tools

PMS systems

Kiosk software

Guest messaging apps

Jobbeschreibung

The Social Hub is seeking an AsaFront Office Host to welcome guests and set a warm, energetic tone from the moment of arrival. You will handle check-ins, payments and lobby navigation, while sharing local tips and connecting guests with events and experiences.

Prospective candidates bring 1–3 years in hospitality, a proactive, team-oriented mindset, and fluency in English and German. You'll thrive in a dynamic, multinational setting that values guest satisfaction.