Global Repairs & Services Coordinator

Omicron-Electronics; Gemeinde Klaus; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Wellbeing programs

In-house canteen

Family & childcare support

Sustainable mobility options

Flexible working models

Job summary

OMICRON electronics GmbH seeks a Coordinator for International Repairs & Services (80-100%). You coordinate calibration and repair orders with our sales team and international service centers, ensuring timely turnaround and KPI tracking.

You act as the central contact for questions about international service processes, bridging sales, technical support and testing, and you organize shipments to support smooth operations in a global context.

Qualifications

• Completed commercial or technical education or relevant professional experience.
• Strong communication, independent work and ownership.
• Strong service mindset and organizational skills; able to manage multiple topics in a structured manner.
• Fluent in English and German, written and spoken.
• Experience with ERP systems and good technical understanding.

Responsibilities

• Coordinate calibration and repair orders with internal sales team and international service centers.
• Monitor turnaround times and KPIs to ensure efficient and reliable service processes.
• Act as central point of contact for questions about international service processes.
• Liaise between sales, technical support, and testing to ensure smooth collaboration.
• Organize and coordinate shipments.

Job description

OMICRON electronics GmbH seeks a Coordinator for International Repairs & Services (80-100%). You coordinate calibration and repair orders with our sales team and international service centers, ensuring timely turnaround and KPI tracking.

You act as the central contact for questions about international service processes, bridging sales, technical support and testing, and you organize shipments to support smooth operations in a global context.