Global Product Support Engineer — Tackle Cutting-Edge Tech Worldwide

Lam Research; Villach; On-site; EUR 42,000 - 60,000; Full time

Job summary

Lam Research is seeking a Global Product Support Engineer for our team in Villach, Austria. You will provide on-site service, maintenance, and repair of advanced semiconductor equipment, diagnosing issues, and implementing solutions to minimize downtime.

You’ll collaborate with customers and internal teams, read electrical and mechanical drawings, and contribute to project documentation. The ideal candidate has a technical HTL background in electronics or related fields, strong problem-solving

Qualifications

• Completed technical education (HTL) in Electronics, Electrical Engineering, Mechatronics, Automation, or similar field.
• Strong interest in technology and problem-solving.
• Basic understanding of electrical and mechanical schematics.
• Good knowledge of Microsoft Office applications.

Responsibilities

• Provide service, maintenance, and repair support for advanced high-tech equipment at customer sites.
• Troubleshoot technical issues and identify root causes of equipment failures.
• Install, start up, and relocate equipment when required.
• Perform diagnostics and implement solutions to minimize downtime.
• Support equipment upgrades and engineering changes.
• Read and work with electrical and mechanical drawings, diagrams, and manuals.
• Maintain accurate service and project documentation.
• Collaborate with customers and internal teams to ensure excellent service.
• Support and execute smaller technical projects and gradually take ownership of more complex tasks.

Skills

Problem solving

Teamwork

Independence

Customer focus

Education

HTL in Electronics / Electrical Engineering / Mechatronics / Automation or similar

Tools

MS Office

Job description

Lam Research is seeking a Global Product Support Engineer for our team in Villach, Austria. You will provide on-site service, maintenance, and repair of advanced semiconductor equipment, diagnosing issues, and implementing solutions to minimize downtime.

You’ll collaborate with customers and internal teams, read electrical and mechanical drawings, and contribute to project documentation. The ideal candidate has a technical HTL background in electronics or related fields, strong problem-solving