Global Key Accounts & Customer Experience Leader

Vetropack Holding; Lavamünd; Hybrid; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Vetropack Group seeks a Group Key Accounts & Customer Experience Manager to lead strategic account management across the group and elevate customer experience. You will drive commercial excellence, pricing and CRM modernization, and cross‑functional collaboration to improve sales performance across Europe.

You will shape a customer‑centric culture, implement growth initiatives, and influence senior leadership with data‑driven insights and strategic account plans.

Qualifikationen

• Proven expertise in leading and managing key accounts, driving strategic growth, and delivering exceptional customer experiences.
• Over 7 years of sales experience, including at least 3 years in a Key Account Management leadership role.
• Strong project management skills and ability to lead cross‑functional programs.

Aufgaben

• Lead the development and continuous improvement of Key Account Management practices across Vetropack Group.
• Design and oversee sales capability development programs and pricing excellence frameworks.
• Drive the digital transformation of Sales and Marketing through CRM optimization and data‑driven decision making.

Jobbeschreibung

Vetropack Group seeks a Group Key Accounts & Customer Experience Manager to lead strategic account management across the group and elevate customer experience. You will drive commercial excellence, pricing and CRM modernization, and cross‑functional collaboration to improve sales performance across Europe.

You will shape a customer‑centric culture, implement growth initiatives, and influence senior leadership with data‑driven insights and strategic account plans.