Global Customs Expert (f/m/d)

Palfinger Ag; Bergheim; On-site; EUR 48,000 - 59,000; Full time

Benefits offered by this job

Flexible hours

Work from home

Training & career development

PALfit health program

Company restaurant

Job ticket

Employee discounts

Job summary

PALFINGER AG in Austria seeks a Global Customs Expert to design and govern the Group's global customs management system, driving harmonized processes and clear responsibilities across the network.

The role collaborates with central functions, local entities, brokers and auditors, leveraging SAP S/4HANA, GTS, MIC and AEB while delivering data-driven insights and continuous improvements. Flexible hours with work-from-home options are offered.

Qualifications

• Degree in a relevant field; customs training is a plus.
• Experience in customs, Trade Compliance or related governance roles in an international company.
• Knowledge of customs law: classification, origin, valuation, procedures, recordkeeping; AEO beneficial.
• Experience with ERP-based customs systems (SAP S/4HANA, SAP GTS, MIC, AEB).
• Excellent communication, coordination and influencing skills.

Responsibilities

• Establish and improve the global customs management system; drive harmonized governance.
• Define roles and interfaces within the global customs network; align central and local entities.
• Standardize processes for classification, origin, valuation, and broker management; ensure data quality.
• Establish KPIs, reporting, risk indicators, and corrective actions; monitor controls.
• Develop training and guidance; support audits and respond to authorities.

Skills

ERP systems (SAP S/4HANA)

Trade compliance

International logistics

Governance & policy design

Communication & stakeholder mgmt

Education

Degree in Business Admin / Finance / Law / related field

Customs-related training or certification

Tools

SAP GTS

MIC

AEB

Job description

For more than 90 years, PALFINGER has set benchmarks with innovative crane and lifting solutions worldwide. As a leading technology and mechanical engineering company, we transform customer needs into seamlessly integrated solutions while providing opportunities for our people to grow, collaborate, and push beyond limits. We foster an environment where we reach up, reach out, and reach beyond. Become part of our team and let’s lift each other to create what’s next.

As Global Customs Expert (f/m/d) the role is responsible for designing, governing and continuously developing the Group’s global customs management system as part of the overall Trade Compliance approach. The position drives the transformation from local customs activities towards a globally harmonized governance model with standardized processes, clear responsibilities, reliable data, effective controls and transparent reporting.

YOUR RESPONSIBILITIES

• Establish, maintain and continuously improve the Group’s global customs management system, define the customs strategy and lead the transformation towards a harmonized governance model
• Define roles, responsibilities, decision rights, interfaces and escalation paths within the global customs network; align central functions, local entities, brokers and advisors
• Standardize and improve customs processes relating to classification, origin, valuation, preferential treatment, broker management and recordkeeping; ensure reliable trade master data and identify opportunities to optimize customs-related costs
• Establish KPIs, risk indicators, management reporting, self-assessments and review routines; monitor control effectiveness, identify systemic gaps and coordinate corrective and preventive actions
• Develop training and communication activities, provide practical guidance to local entities, support authority audits and reviews, coordinate responses where appropriate, and follow up on agreed corrective actions

YOUR QUALIFICATIONS

• Degree in Business Administration, Finance, Law, Supply Chain Management, Logistics, Tax, International Trade or a related field; customs-specific training or professional certification is an advantage
• Relevant experience in customs, Trade Compliance, international logistics, supply chain management, tax or a comparable governance role within an international industrial company
• Knowledge of customs law and operations, including tariff classification, origin and preference, customs valuation, import and export procedures, recordkeeping and broker management; experience with AEO requirements is beneficial
• Experience with ERP-based customs systems such as SAP S/4HANA, SAP GTS, MIC or AEB, customs data management and transformation projects is preferred
• Excellent communication, coordination and influencing skills, combined with high integrity, reliability and the confidence to act as a central governance function and advise non-experts on customs matters

WHAT WE OFFER

• Flexible working hours with no core time and possibility to work from home
• Further training and international career opportunities
• Corporate health management "PALfit"
• Company restaurant with freshly prepared meals and daily meal subsidy
• Job ticket for travel to and from PALFINGER

• Numerous employee discounts through Corporate Benefits

Minimum yearly gross salary according to Austrian metal industry collective agreement is EUR 53.241,02 based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.