German-Speaking Customer Support Agent – Porto

WW Talents; Linz; Vor Ort; EUR 14.000 - 17.000; Vollzeit

Benefits dieser Stelle

Accommodation support

Welcome bonus

Food allowance

No flight ticket

Zusammenfassung

WW Talents is seeking a Customer Support Representative to join an onsite team in Porto, Portugal. You will deliver professional support across markets, handle inquiries and resolve issues while maintaining empathy and accuracy.

Requirements include fluent German and C1 English, plus strong communication and problem-solving skills. The role includes accommodation support and a welcome bonus, with 14 salaries per year.

Qualifikationen

• Fluent German language skills.
• C1 level English.
• Strong customer service and communication skills.
• Excellent problem-solving and prioritization abilities.
• Ability to learn, retain, and manage large amounts of information.

Aufgaben

• Provide professional customer support through verbal and written communication.
• Handle customer inquiries, requests, and complaints.
• Identify customer needs and provide appropriate solutions.
• Support more than one market when required.
• Maintain a high level of service quality in a fast-paced environment.

Kenntnisse

German

English (C1)

Customer service

Communication

Attention to detail

Jobbeschreibung

WW Talents is seeking a Customer Support Representative to join an onsite team in Porto, Portugal. You will deliver professional support across markets, handle inquiries and resolve issues while maintaining empathy and accuracy.

Requirements include fluent German and C1 English, plus strong communication and problem-solving skills. The role includes accommodation support and a welcome bonus, with 14 salaries per year.