German-Speaking Airline Support Pro — Growth & Relocation Bonus

CBTALENTS; Innsbruck; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance after 6 months

Mobile schemes

Gym packages

On-site canteen

Monthly events

Staff discounts

Free on-site parking

Job summary

CBTALENTS is seeking a German-speaking Airline Support Agent to join our on-site team in Malta. You will assist customers via phone, social media, chat, and email, delivering friendly and effective service while resolving issues and providing practical solutions.

A relocation bonus and career growth opportunities accompany a stable, full-time role. The ideal candidate has native German proficiency (C2), strong English (B2), excellent communication skills, and is capable of working independently

Qualifications

• Native level of German (C2)
• Fluent in English (B2)
• Excellent communication, writing and listening skills
• Proactive attitude and ability to work independently
• Prior experience in customer service is required

Responsibilities

• Assist customers with queries related to airline services via multiple channels
• Provide accurate and efficient solutions to inquiries
• Maintain a positive and professional attitude when dealing with requests
• Collaborate with team members to improve service quality and share knowledge

Skills

German C2

English B2

Tools

ECDL certification

Job description

CBTALENTS is seeking a German-speaking Airline Support Agent to join our on-site team in Malta. You will assist customers via phone, social media, chat, and email, delivering friendly and effective service while resolving issues and providing practical solutions.

A relocation bonus and career growth opportunities accompany a stable, full-time role. The ideal candidate has native German proficiency (C2), strong English (B2), excellent communication skills, and is capable of working independently