German-Speaking Airline Support - Growth & Relocation Bonus

CBTALENTS; Salzburg; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Mobile schemes

Gym packages

On-site canteen

Monthly events

Free parking

Staff discounts

Job summary

CBTALENTS is seeking a German Speaking Airline Support Agent to join its Malta-based team on-site. You will handle customer inquiries across phone, social media, chat and email, delivering friendly and accurate service in German and English.

Ideal candidates have German C2 and English B2, strong communication skills, and a proactive, independent work style. This full-time role offers career growth, training, and on-site benefits in a dynamic airline environment.

Qualifications

• Native level of German (C2) and fluent in English (B2).
• Excellent communication, writing, and listening skills.
• A proactive attitude and ability to work independently.
• Computer literacy (ECDL certification is a plus).
• Prior experience in customer service is required.
• Availability to work on a rotating schedule from Monday to Sunday.

Responsibilities

• Assist customers with queries related to airline services via multiple communication channels.
• Provide accurate and efficient solutions to customers’ inquiries.
• Maintain a positive and professional attitude when dealing with customer requests.
• Collaborate with team members to improve service quality and share knowledge.

Skills

German C2

English B2

Customer service

Proactive attitude

Independent work

Strong communication

Computer literacy

Tools

ECDL certification

Job description

CBTALENTS is seeking a German Speaking Airline Support Agent to join its Malta-based team on-site. You will handle customer inquiries across phone, social media, chat and email, delivering friendly and accurate service in German and English.

Ideal candidates have German C2 and English B2, strong communication skills, and a proactive, independent work style. This full-time role offers career growth, training, and on-site benefits in a dynamic airline environment.