Forward Deployment Engineer - Applied AI (all genders)

Erste Digital GmbH; Wien; Hybrid; EUR 42,000 - 51,000; Full time

Benefits offered by this job

Flexible work arrangement

Job summary

Erste Digital GmbH is seeking an ambitious Forward Deployment Engineer to work with diverse teams across business functions and translate AI ideas into practical, working solutions. You will interview stakeholders, design AI-powered workflows, and prototype with Copilot, ChatGPT, and Databricks, then deploy and iterate in real-world scenarios.

You will evaluate usage, impact on efficiency and employee experience, and ensure compliance with data protection, AI governance, and human-in-the-loop

Qualifications

• Strong passion for AI and genuine curiosity to continuously explore, experiment with, and rethink new tools, models, and use cases.
• A portfolio that showcases AI projects, automations, prototypes, open-source contributions, university or educational projects, or creative experiments.
• Experience with, or a solid understanding of, how prompts, instructions, and AI-powered workflows are designed, tested, and continuously improved.
• Strong analytical thinking with interest in business processes and pragmatic solutions to real-world challenges.
• Excellent communication, proactive mindset, and ability to work across diverse teams even with incomplete information.
• A responsible approach to data and AI, with excellent English skills; German at least B2 is required for performance; other Erste Group languages an advantage.
• A degree in Computer Science, Artificial Intelligence, Data Science, Business Informatics, or related field is beneficial but not required.

Responsibilities

• Learn about different teams and their ways of working, conduct interviews, and identify meaningful AI use cases.
• Collaborate with end users to design practical AI-powered workflows and configure prompts, instructions, knowledge sources, connectors, and agents.
• Test prototypes using realistic business scenarios, refine them through iteration, and deploy them with the teams.
• Analyze actual usage of your solutions and evaluate impact on efficiency, quality, turnaround times, and employee experience.
• Work within data protection, information security, AI governance, and human-in-the-loop principles, while sharing insights with the AI community.

Skills

AI passion

Portfolio

Prompt design

Analytical thinking

Cross-functional

Education

CS/AI/Data Science degree beneficial

Tools

Microsoft Copilot

Copilot Agents

ChatGPT

ChatGPT Work

Databricks One

Agent Bricks

Job description

Working with us means believing in the future; in the great people who are shaping it together every day and in the wide-ranging career paths it opens up. #believeinyourself

Erste Bank Oesterreich is a leading domestic financial institution. As part of the international Erste Group, we are an attractive employer who offers interesting career opportunities.

Do you want to do more than just experiment with AI and actually put it into practice?

Are you passionate about artificial intelligence and eager to experience the tangible value it can create in everyday work? As a Forward Deployment Engineer, you will collaborate directly with teams across a wide range of business functions. You will analyze existing ways of working, identify opportunities for improvement, and develop practical AI-driven solutions together with end users.

This role is not about theoretical concepts. It is about delivering real impact. You will experiment, build prototypes, validate them through real-world use cases, and continuously refine them in close collaboration with users. To do so, you will leverage tools such as Microsoft Copilot and Copilot Agents, ChatGPT and ChatGPT Work, as well as Databricks One and Agent Bricks.

Your Tasks:

• Learn about different teams and their ways of working, conduct interviews, and identify meaningful AI use cases.

• Collaborate with end users to design practical AI-powered workflows and configure prompts, instructions, knowledge sources, connectors, and agents.

• Test prototypes using realistic business scenarios, continuously refine them through iteration, and successfully deploy them together with the teams.

• Analyze the actual usage of your solutions and evaluate their impact on efficiency, quality, turnaround times, and employee experience.

• Work responsibly within the frameworks of data protection, information security, AI governance, and human-in-the-loop principles, while actively sharing insights and learnings with the AI community.

Your Background:

• Strong passion for AI and genuine curiosity to continuously explore, experiment with, and rethink new tools, models, and use cases.

• A portfolio that showcases how you work, for example through AI projects, automations, prototypes, open-source contributions, university or educational projects, or creative experiments.

• Experience with, or a solid understanding of, how prompts, instructions, and AI-powered workflows are designed, tested, and continuously improved.

• Strong analytical thinking, an interest in business processes, and the ability to develop pragmatic solutions to real-world challenges.

• Excellent communication skills, a proactive mindset, and the ability to work effectively across diverse teams, even in situations with incomplete information.

• A responsible approach to working with data and AI, along with excellent English skills. German language proficiency at a minimum B2 level (or equivalent) is required for the performance of the role. Additional Erste Group languages are considered an advantage.

• A degree in Computer Science, Artificial Intelligence, Data Science, Business Informatics, or a related field is beneficial but not required.

How do you build with AI?

Your portfolio is an important part of your application. It is your opportunity to showcase how you think, work, and apply AI in practice.

Feel free to be creative and choose the format that best represents you, whether it is a GitHub repository, Notion page, personal website, PDF, presentation, video, or something entirely different.

Share a selection of your favorite projects and briefly tell us:

• What problem were you trying to solve?

• What did you build, create, or experiment with?

• Which tools, technologies, and AI models did you use?

• What worked well, and what did you learn along the way?

• What would you do differently next time?

Perfection is not the goal. We are interested in seeing how you approach problems, develop ideas, experiment, and learn from your experiences. We value curiosity, creativity, and a willingness to iterate and improve.

Our Offer:

• A dynamic role at the intersection of AI, business processes, and cross-functional collaboration.

• Direct exposure to a wide range of business areas and the opportunity to co-create solutions with end users.

• Short, focused engagements with visible impact on day-to-day work.

• The opportunity to turn your own ideas into practical solutions and measure their real-world impact.

• Collaboration with experts across AI, Data, IT, Architecture, Risk, Legal, and Security.

• An environment that supports both your professional growth and personal development.

• Discover and enjoy the benefits of Erste Group

• For this position, we offer a gross annual salary starting at 46.300,- EUR (full-time). Your actual salary will be based on your qualifications, experience, and individual fit for the role.

• We offer our employees the opportunity to divide their hours between working from home and at the office.

• We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.