Event & Reservation Coordinator

Ennismore; Wien; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

4-day work week

10 free nights per year

Employee discounts worldwide

Partner offers

Flexible arrangements

Job summary

25hours Hotel at MuseumsQuartier is seeking a guest-focused events professional to act as a brand ambassador and handle group inquiries, reservations, and events. You will coordinate with multiple departments, manage your daily calendar, and maintain smooth operations even during peak periods.

The role emphasizes a positive attitude, ownership, and the ability to learn from mistakes. The position is on-site in Vienna, with opportunities to build memorable guest experiences and collaborate across

Qualifications

• Experience in events or reservations preferred.
• Positive attitude with hands-on mentality.
• Willingness to take ownership and learn from mistakes.
• Personality and teamwork valued as much as the resume.

Responsibilities

• Act as brand ambassador for 25hours Hotels and build strong guest connections for memorable events.
• Handle group inquiries, individual reservations, events, and internal functions with clear interdepartmental communication.
• Independently manage daily schedule and commitments while maintaining responsiveness to peak periods.
• Maintain overview when the venue is fully booked and operations are busy.

Skills

Brand ambassador

Event coordination

Guest relations

Communication

Team player

Job description

25hours Hotel at MuseumsQuartier, Lerchenfelder Str. 1, 1070 Wien, Austria

We call the 25hours Hotel at the MuseumsQuartier our colorful circus. Life is vibrant here, from the ground floor to the attic. And right outside the door, there's a park and top-notch cultural entertainment. We love making use of it for a shared after-work experience. At our place, relationships are friendly and family-like—before, during, and after work.

Job Description

What your workday looks like …

• You are a brand ambassador for 25hours Hotels and excel at building strong connections with our guests to make every event unforgettable.
• You handle group inquiries, inidvidual reservations, events, and internal functions while maintaining close communication with all departments.
• You independently manage your daily schedule, sticking to agreements even with a packed calendar and a full email inbox.
• You keep a clear overview, even when every room in the house is booked, and all lines are buzzing.

Qualifications

Your personality matters more than your resume …

• Ideally, you already have professional experience in a similar role in events or reservations.
• With your positive attitude and hands-on mentality, you inspire our clients and ensure every event runs smoothly.
• You’re a doer—and you’re not afraid to admit when you’ve made a mistake.
• You bring not only your skills but also your personality to the table.

Additional Information

What’s in it for you…

• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours Hotels and enjoy up to 10 free nights per year as an employee.
• As part of Ennismore, benefit from generous discounts in our bars, restaurants, and hotel bookings worldwide.
• Take advantage of attractive offers from our partner companies.
• Balance your personal life with work – we are open to part-time models, mini-jobs, and individual arrangements.
• Be part of our vibrant staff party and much more!

The gross monthly salary is € 2.330,00 with market-competitive overpayment based on qualifications and experience.

We look forward to meeting you!