Dutch Customer Service Pro: Remote & Greece Relocation

FH Collective Academy; Wien; Vor Ort; EUR 9.400 - 16.000; Vollzeit

Benefits dieser Stelle

Relocation support

Remote work options

International team

Work & travel experience

Zusammenfassung

FH Collective Academy is seeking a Dutch-speaking Customer Service Representative to join a relocation-inclusive role in Greece. This position offers remote options and the chance to contribute to a growing international support team.

You will handle user inquiries, uphold platform policies, moderate content, and identify trends to improve the user experience. The role emphasizes empathy, professionalism, and cultural awareness while you work across borders.

Qualifikationen

• Fluent Dutch language required.
• Experience in customer service is a plus (up to 1 year).
• Strong communication and problem-solving abilities are essential.

Aufgaben

• Assist users and keep them safe online with empathetic support.
• Become an expert on platform policies and products.
• Review and moderate content to ensure community standards are met.
• Identify trends and suggest improvements to enhance user experience.
• Communicate with professionalism, empathy, and cultural awareness.

Kenntnisse

Dutch language

Customer service

Communication

Problem solving

Empathy

Jobbeschreibung

FH Collective Academy is seeking a Dutch-speaking Customer Service Representative to join a relocation-inclusive role in Greece. This position offers remote options and the chance to contribute to a growing international support team.

You will handle user inquiries, uphold platform policies, moderate content, and identify trends to improve the user experience. The role emphasizes empathy, professionalism, and cultural awareness while you work across borders.