Cloud Operations Specialist

BOARD Deutschland GmbH; Lavamünd; Hybrid; EUR 50.000 - 62.000; Vollzeit

Benefits dieser Stelle

Shift allowances

On-call allowances

Zusammenfassung

Board International SA, based in Chiasso, is seeking a Cloud Operations Specialist to join our R&D Department. You will work with senior cloud professionals to ensure reliability, availability and security of the Board platform and support customers worldwide.

The role includes a rotating shift and on-call schedule, exposure to Azure Cloud, and collaboration across international teams to deliver excellent service and best practices.

Qualifikationen

• Educational background in Computer Science, Computer Engineer or similar.
• Familiarity with Microsoft systems (Windows servers) is preferable.
• Fluency in English

Aufgaben

• Become acquainted with Board platform features and its Azure deployment.
• Coordinate troubleshooting to identify and resolve cloud issues.
• Oversee support requests from worldwide customers.
• Ensure timely feedback and follow-ups to deliver services.
• Provide help to teammates to troubleshoot and fix errors.

Kenntnisse

Cloud operations experience

Windows servers familiarity

English fluency

Teamwork

Ausbildung

Bachelor's degree in Computer Science or Electrical/Software Engineering

Tools

Azure Cloud

Jobbeschreibung

At Board, we power financial and operational planning solutions for the world's best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.

What’s been key to our success? Our people—we value everyone's unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.

Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here!

We are currently looking for a Cloud Operations Specialist to join our R&D Department in our Chiasso HQ.Reporting to the Cloud Operation Lead, in this position you will work alongside qualified, senior Cloud professionals to ensure reliability, availability and security of our Board platform. Handling support requests from all over the world, you will have the chance to gain hands-on experience on Azure Cloud and learn in an international environment the best practices to deliver excellence to our customers.

This role requires participation in a rotating shift and on-call schedule: one week every six weeks on the evening shift (3:00 PM to 12:00 AM CET), and one week every twelve weeks on call (12:00 AM to 9:00 AM CET).

Key responsibilities:

• Become acquainted with the distinct features of Board platform and its deployment in the Azure Cloud environment
• Coordinate an effective troubleshooting process to identify and resolve Cloud issues
• Oversee support requests and needs of our worldwide customers
• Ensure excellence in delivering services to our customers through timely feedback and follow-ups
• Provide help and assistance to your fellow team members to troubleshoot and fix errors

Skills and Qualifications:

• Educational background in Computer Science, Computer Engineer or similar fields
• Previous exposure to any Cloud provider will be considered a plus
• Familiarity with Microsoft systems (Windows servers) is preferable
• Proactive, detail-oriented approach
• Teamworking attitude
• Good organizational skills to meet target dates
• Fluency in English

Annual gross salary:

• CHF 53,000plus applicable shift/on-call allowances in line with company policy.

Our commitment to Diversity and Inclusion

Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!

Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.

For further question, please refer to our Privacy Policy at https://www.board.com/en/privacy-policy