Application Specialist Refractive

Women In Tech; Wien; On-site; EUR 58,500 - 71,500; Full time

Benefits offered by this job

Company Car (also for private use)

Excellent international learning program

Attractive fringe benefit package

Job summary

A leading technology enterprise is seeking an enthusiastic technician in Vienna who loves to travel and work on-site at customer locations. The role involves executing application support at refractive laser customers and training. The ideal candidate has 3+ years of relevant experience, strong customer orientation, and is proficient in German and English. This position offers exciting tasks, an excellent international learning program, and a competitive salary starting from €65,000 annually, along with bonuses and benefits.

Qualifications

• Minimum of 3 years of working experience in refractive or medical field.
• Experience in working in the operating room, preferably in refractive surgery.
• Ability to prioritize tasks efficiently.

Responsibilities

• Execute application support at refractive laser customers.
• Take customers through trainings at installations.
• Handle customer complaints timely and process-oriented.

Skills

Customer orientation

High resilience

Interpersonal skills

Time management

Communication skills in German and English

Job description

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. For our Sales and Service Company in Vienna we are seeking an enthusiastic technician who loves to travel and to work at our customer´s locations.

• Execute application support at ZEISS refractive laser customers (training and product support) in Austria and Southeastern Europe with focus on customer satisfaction and volume increase of treatment packs
• Take our customers through trainings at demo installations and new installations in cooperation with our Area Sales Managers and Field Service Engineers
• Handle customer problems and complaints in a timely and process-orientated manner
• Help to maximize the refractive laser market potential by cooperation with sales and service activities

You´ve come to the right place in our team if you have …

• Minimum of 3 years of working experience in refractive or medical field (e.g. technical support or application) and relevant sales support experience in company-like environment or similar markets
• Experience in working in the operating room (or regular presence), ideally in the field of refractive surgery or another medical field
• Customer orientation with a sense of urgency and ability to prioritize
• High resilience and advanced time management skills
• Good interpersonal and communication skills in German and English language
• High willingness to travel in Austria and Southeastern Europe

Our Offer to you ...

• Diversified and exciting tasks and an excellent international learning program
• Cooperation in an international and growing organization with mentoring from our experts
• Possibility to travel to customer site directly from home office
• Company Car (also for private use)
• an international corporate environment and at the same time a family-like working environment in Austria
• All of this supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to take science and society into the future.

Annual gross salary approximately from € 65.000. However, your remuneration is based on your individual qualifications and position-relevant professional experience. In addition, we offer a bonus model and an attractive fringe benefit package.

ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEIS...