After Sales Quality Engineer (m/f/d)

Samsung SDI Battery Systems GmbH; Steiermark; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Samsung SDI Battery Systems GmbH in Kalsdorf near Graz is seeking an After Sales Quality Engineer (m/f/d) to manage day-to-day aftersales processes, serve as the central link between customers, internal departments and international sites, and ensure timely handling of requirements and complaints.

You will monitor aftersales KPIs, prepare reports, and support quality topics in the aftersales and prototype areas, contributing to our mission of delivering high-quality lithium-ion battery packs for

Aufgaben

• Run the day-to-day after sales processes and act as the central link between customers, internal departments and international sites
• Take in, coordinate and follow up on customer requirements; keep customer portals and communication up to date and on time
• Handle customer complaints and agree on actions with Quality and the relevant departments
• Make sure quality topics in after sales and in the prototype area are handled properly
• Track after sales KPIs and prepare reports and evaluations

Jobbeschreibung

After Sales Quality Engineer (m/f/d)

Kalsdorf bei GrazFull-time employee29.09.2026Engineering & TechnicalKalsdorf bei GrazFull-time employee
29.09.2026Engineering & Technical

With the passion of our people, we contribute to a sustainable future by creating innovative productsin e-mobility for our customers.

Samsung SDI Battery Systems is a global technology leader in e-mobility. Together with our customers inthe automotive industry, we develop, test and industrialize innovative Lithium-Ion Battery packs forhybrid and electric vehicles.

The technology center of Samsung SDI Battery Systems is located in Kalsdorf, Austria, close to Graz.

Your core responsibilities are:

• Run the day-to-day after sales processes and act as the central link between customers, internal departments and international sites
• Take in, coordinate and follow up on customer requirements; keep customer portals and communication up to date and on time
• Handle customer complaints and agree on actions with Quality and the relevant departments
• Make sure quality topics in after sales and in the prototype area are handled properly
• Track after sales KPIs and prepare reports and evaluationsanalysis<|message|>Oops I messed up. The assistant output prematurely cut. Let's resume carefully. The final JSON should be fully as just delineated earlier, but we need to ensure it is correct and not truncated. Let's rewrite full JSON. We need: {