Tour & Inspections Scheduler — Hybrid & Fast-Paced

Belong; Buenos Aires; Híbrido; ARS 5.022.000 - 7.812.000; Jornada completa

Descripción de la vacante

Belong is seeking Tour & Inspections Coordinators to schedule and manage home tours across markets, coordinating with 1099 contractors and third-party vendors. You will handle Open Home, Private, and Occupied tours, ensuring a seamless experience for potential residents and tour hosts.

The role requires strong organizational skills, customer focus, and ability to work remotely with flexible shifts including weekends.

Formación

• 1–3 years of experience in operations, scheduling, or customer service (real estate experience is a plus)
• Strong communication and coordination skills
• Experience working remotely and independently
• Comfortable with Google Workspace, Slack, and calendar-based task management

Responsabilidades

• Own and manage all tours and inspections scheduling operations in designated markets
• Monitor new listings and ensure Open Home tours are scheduled within 2 days of publication
• Coordinate Open Home, Private, Occupied, and Virtual tours and inspections with peak times and lead preferences
• Manually add and invite leads from platforms (Zillow, Apartments.com, Zumper) to scheduled tours and inspections
• Collaborate with internal and external tour/inspections hosts, ensuring context and access instructions
• Capture and manage potential resident attendance and interest data from each tour
• Ensure timely tour follow-ups by triggering internal support tickets
• React promptly to tour feedback and report urgent issues on Slack
• Schedule inspections through automated bidding systems (1099 hosts, Showami, Inspectify)
• Maintain strong adherence to SLAs with quick lead response and tour resolution timelines

Conocimientos

Excellent organizational skills

Customer-centric mindset

Tech-savvy

Responsive and efficient

Remote-friendly / flexible

1–3 years in operations/scheduling

Educación

1–3 years work in operations/scheduling

Herramientas

Google Workspace

Slack

Calendar-based task management

Descripción del empleo

Belong is seeking Tour & Inspections Coordinators to schedule and manage home tours across markets, coordinating with 1099 contractors and third-party vendors. You will handle Open Home, Private, and Occupied tours, ensuring a seamless experience for potential residents and tour hosts.

The role requires strong organizational skills, customer focus, and ability to work remotely with flexible shifts including weekends.