Strategic Technical CSM for AI Process Orchestration Remote

Camunda; Argentina; Presencial; ARS 180.988.728 - 291.758.601; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Annual Kickoff travel

Health & wellbeing programs

Professional growth budget

Descripción de la vacante

Camunda is seeking a Technical Customer Success Manager to blend strategic relationship building with deep technical expertise. You will work in a pooled team, delivering tailored recommendations to maximize customer value and ensure Camunda is used effectively across diverse environments.

You’ll collaborate with Customer Success, Consulting, Support, and Engineering teams, guiding stakeholders from onboarding to ongoing adoption while aligning with business goals and technical needs.

Formación

• 2–3 years in customer success, TAM, or solutions engineering.
• Understanding of software development, cloud computing, and DevOps concepts.
• Strong written and spoken communication.
• Ability to lead conversations with technical and business stakeholders.
• Strategic thinking and problem solving.

Responsabilidades

• Identify key stakeholders and maintain contact records.
• Guide new customers through setup, adoption, time-to-value.
• Create tailored success plans based on stakeholders and goals.
• Drive adoption and maturity using Camunda playbooks.
• Collaborate with Consulting, Support, and Engineering teams on issues.

Conocimientos

Customer success

Technical account management

Cloud computing

DevOps concepts

Communication skills

Stakeholder management

Problem solving

Herramientas

Kubernetes

Cloud platforms

Descripción del empleo

Camunda is seeking a Technical Customer Success Manager to blend strategic relationship building with deep technical expertise. You will work in a pooled team, delivering tailored recommendations to maximize customer value and ensure Camunda is used effectively across diverse environments.

You’ll collaborate with Customer Success, Consulting, Support, and Engineering teams, guiding stakeholders from onboarding to ongoing adoption while aligning with business goals and technical needs.