Strategic Design Leader

EPAM Systems; Argentina; Remote; ARS 1,800,000 - 3,000,000; Full time

Job summary

EPAM Systems Inc. seeks a Strategic Design Leader to shape executive-ready strategy from unclear problems spanning innovation, research, and AI-enabled transformation across LATAM.

You will coordinate multidisciplinary teams, translate insights into compelling narratives, and deliver decision-ready roadmaps, prototypes, and proposals for key accounts. The role requires deep stakeholder facilitation, synthesis of market data, and hands-on guidance to researchers and designers, with fluency in

Job description

We are looking for a Strategic Design Leader to shape executive-ready strategy from unclear problems spanning innovation, research, and AI-enabled transformation across LATAM. You will develop compelling narratives, set prototype direction, and coordinate multidisciplinary teams across several accounts and pursuits. Apply to help clients make confident, well-aligned decisions!ResponsibilitiesDirect discovery and problem definition for complex transformation, modernization, and innovation work to bring clarity to ambiguityIntegrate customer needs, business goals, operational constraints, and technology feasibility into one strategic narrativeOrganize ambiguity into hypotheses, decisions, plans, and measurable outcomes that keep initiatives movingModerate senior-stakeholder discussions and navigate conflicting viewpoints toward shared agreementSet experience visions, guiding principles, customer journeys, service ecosystems, and future-state concepts that steer transformationDetect friction points, opportunity spaces, and intervention moments across channels, roles, and operational structuresTranslate strategic intent into experience frameworks, roadmaps, and prototype briefs that are actionableConfirm recommendations are financially sound and realistically deliverable, not only attractive in theoryCoordinate with account and delivery leaders to craft strategic opportunities and propositions for clientsDesign proposal storylines, methodologies, workstreams, staffing plans, estimates, and governance structures to enable new businessProduce differentiated points of view, demos, and prototype narratives that reinforce client confidenceContribute directly to pitches, workshops, executive sessions, and the conversations that followSynthesize user research, market data, competitive analysis, stakeholder input, and operational details into cohesive understandingDistinguish validated evidence from assumptions and flag critical gaps that need attentionConvert evidence into implications, recommendations, and decision-making narratives rather than descriptive outputsDeliver strategic presentations, points of view, one-pagers, proposals, workshop content, transformation stories, and decision toolsStructure complex information so it is clear, credible, and actionable for executivesMaintain high standards for information structure, visual storytelling, and editorial quality across all deliverablesApply AI tools including Microsoft Copilot, ChatGPT, Claude, Figma AI, Miro AI, and research agents to accelerate research, synthesis, content creation, and prototypingCreate repeatable AI-supported processes with strong judgment, verification, and quality assuranceHelp teams use AI to multiply delivery capacity without sacrificing strategic depth or producing generic resultsProvide hands-on strategic guidance to researchers, service designers, UX and product designers, content strategists, and solution teamsTranslate executive vision into clear briefs, working frameworks, and quality benchmarks that guide delivery executionLead through influence to drive outcomes in environments without formal reporting authorityRequirements10+ years of professional work in experience strategy, service design, innovation, consulting, product strategy, or digital transformationClear ownership history of complex client engagements, from initial framing through recommendations and concept definitionHands-on stakeholder partnership experience with senior client leaders and account leadership to influence outcomesHigh-quality portfolio featuring executive narratives, strategic deliverables, and transformation projectsAdvanced facilitation expertise, aligning stakeholders who bring different viewpoints to the tableStrong synthesis skills, distilling complex and diverse inputs into decision-ready insightOutstanding written communication, producing polished materials for executive audiencesStrong presentation ability, articulating complex strategic ideas with confidence and clarityAbility to balance multiple high-priority workstreams while protecting narrative clarity and delivery standardsProfessional fluency in English and Spanish, strongly preferred due to the LATAM focus of this positionNice to haveProduct Management certification related to the roleWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedIn