Applied AI Consultant – Customer Operations & AI (LATAM Focus) Remote (Peru; Central/South America)

S27a; Comisión de Fomento de Perú; Hybrid; ARS 86,797,000 - 138,874,000; Full time

Benefits offered by this job

Results-based annual bonuses

Job summary

Customer Analytics International is seeking a Data Scientist or Applied AI Consultant to design and deploy ML models across enterprise environments. You will work in a fast-paced consulting setting, applying clustering, sentiment analysis, purchase propensity, churn, and CLV models to optimize Customer Operations and Sales.

You will build LLM-based pipelines, RAG architectures, and NLP flows, processing unstructured data from CRMs and call transcripts.

Qualifications

• 2–4 years of experience as a Data Scientist or Applied AI Consultant
• Proficiency in Python, SQL, Pandas, Scikit-Learn, PyTorch or TensorFlow
• Experience with LLM APIs (OpenAI, Anthropic, etc.) and AI/NLP
• Willingness to travel and spend extended periods on-site across LATAM
• Fluent in Spanish and English (C1)

Responsibilities

• Design and deploy Machine Learning models (clustering, sentiment analysis, purchase propensity, churn, CLV) for Customer Operations and Sales
• Build and test LLM-based pipelines, RAG architectures, and NLP flows
• Process large volumes of unstructured data from CRMs, telephony logs, and transcripts
• Translate algorithmic outputs into clear, visual insights for C-suite decision-makers

Skills

Python

SQL

Pandas/Scikit-Learn

PyTorch/TensorFlow

English (C1)

Spanish (C1)

Tools

Power BI

Tableau

AWS

GCP

Azure

Job description

About Us

Customer Analytics International isn't your traditional consulting firm. We are an elite boutique specialized in Customer Operations and Sales, where high-level strategic vision meets cutting-edge AI technology. Our DNA is rooted in top-tier strategy (ex-McKinsey, BCG, Bain), and we operate at the highest levels, advising C-suites and boards of global enterprise leaders. We apply advanced algorithms, Machine Learning, and LLMs to massive real-world data to unlock actionable business value.

What We Offer

• Compensation: €50,000 – €80,000 base salary (benchmarked to technical expertise), with results-based annual bonuses.


• Work Model: Flexible / Remote with frequent travel across the LATAM region. High flexibility and physical presence on-site at client premises during project execution are strictly required.


• Exponential Growth: Rapid technical and strategic development. A steep learning curve with immediate ownership of complex AI/ML solutions from day one.


• Elite Network: Direct exposure and close collaboration with MBB consulting partners and leading tech experts in enterprise AI.


• Real-World Impact: Your models will go straight into production in large-scale enterprise environments, directly shaping C-suite strategic choices.

What You Will Do

You won't just build models \"in a vacuum\". You will be in the room where decisions happen, translating complex data into strategic business decisions that transform daily operations worldwide.

• Advanced Analytics & ML: Design and deploy Machine Learning models (clustering, sentiment analysis, purchase propensity models, churn and customer lifetime value models) tailored to Customer Operations and Sales.


• GenAI & NLP Integration: Build and test LLM-based pipelines, RAG architectures, and NLP flows for voice and text interaction analysis.


• Data Processing: Manipulate and structure large volumes of unstructured data from diverse client systems (CRMs, telephony logs, interaction transcripts).


• Strategic Translation: Translate complex algorithmic outputs into clear, visual, and actionable business insights for C-suite decision-makers.

What We Are Looking For

Must Have:

• Technical Stack: Strong proficiency in Python, SQL, and core Data Science libraries (Pandas, Scikit-Learn, PyTorch/TensorFlow).


• AI & NLP Expertise: Hands-on experience integrating LLM APIs (OpenAI, Anthropic, etc.) and building modern data processing frameworks.


• Experience: 2–4 years of experience as a Data Scientist or Applied AI Consultant, preferably in management consulting, enterprise tech, or Customer Analytics.


• LATAM Mobility: Full willingness to travel and spend extended periods on-site across Latin America (Mandatory Requirement).


• Languages: Fluent in Spanish and English (C1 Level required).

Nice to Have:

• Working knowledge of Italian.


• Experience with Data Visualization tools (Power BI, Tableau) or Cloud infrastructures (AWS, GCP, Azure).