Store Leadership & Customer Experience Lead

myview; Comisión de Fomento de Perú; Presencial; ARS 64.630.000 - 91.559.000; Jornada completa

Descripción de la vacante

Atlantic Superstore is seeking an Assistant Store Manager to lead teams and deliver outstanding customer service across Canada. Reporting to the Store Manager, you will model leadership, manage staff, and plan effectively to meet store goals.

You will handle operations, inventory, scheduling, and staff development, while promoting inclusiveness and safety. This role offers growth opportunities within a large retail network and a commitment to live life well.

Formación

• Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.
• Ability to develop and maintain client contacts.
• Ability to work in a fast pace environment
• Complies to health and safety regulations
• Demonstrates a commitment to achieving meaningful results
• Displays unwavering commitment to our values
• Demonstrates understanding of the organization's mission and strategies
• Acts in accordance with policies and procedures
• Detail oriented
• Effective verbal and written skills
• Ability to work independently

Responsabilidades

• Present themselves as a role model when providing efficient and courteous customer service.
• Resolve and manage customer complaints effectively and according to established guidelines.
• Demonstrate leadership by providing positive and effective resolution to customer and team members concerns.
• Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
• Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
• Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervises the activities of the stores merchandising efforts.
• Manage and maintain materials and stocked product inventory.
• Planning and implementing events successfully.
• Achieves staffing objectives by recruiting and evaluating job candidates.
• Scheduling employees efficiently to improve productivity, profitability and margins.
• Continuously training staff effectively to encourage them to meet company standards.
• Pursue succession planning to ensure that employees are constantly developed to fill each needed role.
• Ensure employee awareness of safety and emergency procedures.
• Understand and support store operations, policies and procedures.
• Commitment to promoting a workplace of inclusiveness and belonging

Conocimientos

Communication skills

Customer service

Leadership

Team collaboration

Detail oriented

Time management

Problem solving

Health and safety

Independent work

Descripción del empleo

Atlantic Superstore is seeking an Assistant Store Manager to lead teams and deliver outstanding customer service across Canada. Reporting to the Store Manager, you will model leadership, manage staff, and plan effectively to meet store goals.

You will handle operations, inventory, scheduling, and staff development, while promoting inclusiveness and safety. This role offers growth opportunities within a large retail network and a commitment to live life well.