Sr. Analyst, Client Matter Management Solutions

Baker & McKenzie Rechtsanwaltsgesellschaft mbH; Buenos Aires; Híbrido; ARS 1.800.000 - 3.000.000; Jornada completa

Descripción de la vacante

Baker McKenzie in Buenos Aires seeks a Senior Analyst to provide reporting, analytics and operational support for the CMM portfolio, delivering BI solutions and guiding process improvements.

You will partner with stakeholders, design dashboards in Power BI, perform data analysis, and support release and end-user activities across Intake, Conflicts, AML and related platforms.

Formación

• Bachelor's degree in computer science, Information Systems, Business Analytics, Data Analytics, Finance, Mathematics or a related discipline.
• Minimum 5 years of experience in business analysis, data analytics, business intelligence or functional / application support.
• Advanced analytical, problem-solving and critical-thinking skills, with the ability to interpret complex data and processes.
• Demonstrated experience engaging stakeholders and translating needs into solutions.
• Power BI experience, including dashboard/report development, data modelling, DAX, Power Query, visualization design and performance optimization preferred.

Responsabilidades

• Serve as a trusted functional resource for the technology team and business users, providing guidance, troubleshooting and operational support.
• Partner with stakeholders to analyze processes and translate requirements into practical solutions.
• Lead discovery, workshops, and dashboard design discussions for reporting initiatives.
• Design, develop and maintain Power BI dashboards, reports, KPIs and executive views.
• Support production operations, incident management, root cause analysis and issue resolution.
• Conduct business process analysis and identify automation and continuous improvement opportunities.
• Coordinate UAT, validation, deployment support and release readiness activities.
• Participate in release planning, testing, deployment validation and post-implementation support.
• Provide end-user support and coordinate escalations with technical teams and vendors.
• Monitor system health, adoption and metrics; propose corrective actions.

Conocimientos

Analytical thinking

SQL proficiency

Stakeholder communication

Problem solving

Process improvement

Educación

Bachelor's degree in CS/IS/Analytics/Finance or related

Herramientas

Power BI

Microsoft Fabric

Azure data services

Descripción del empleo

The Senior Analyst serves as the reporting, analytics, and operational support subject matter expert for the Client Matter Management (CMM) portfolio. The role delivers reporting and analytics solutions, supports business operations, and analyzes business processes, contributes to solution enhancements, and provides functional expertise across Intake, Conflicts, Terms, AML, Time and related platforms.

Main responsibilities

• Serve as a trusted functional resource for the technology team, business users and provide guidance, troubleshooting and operational support.
• Partner with business stakeholders, process owners, product managers and leadership teams to analyze business processes and translate requirements into practical solutions.
• Lead reporting discovery, requirements workshops, dashboard design discussions and stakeholder walkthroughs for strategic and operational reporting initiatives.
• Design, develop, enhance and maintain Power BI dashboards, reports, scorecards, KPIs and executive reporting views that enable data-driven decision-making.
• Support production operations, incident management, root cause analysis and issue resolution.
• Conduct business process analysis and identify automation and continuous improvement opportunities.
• Coordinate UAT, validation, deployment support and release readiness activities.
• Participate in release planning, testing, deployment validation and post implementation support.
• Provide end user support and coordinate escalations with technical teams and vendors.
• Monitor system health, adoption and support metrics and recommend corrective actions.
• Collaborate with Application Engineers, Developers, Database Administrators, Data Engineering and Business Intelligence teams to resolve issues and deliver enhancements.
• Contribute to CMM strategic initiatives, special projects and continuous improvement efforts where reporting, analytics and business insight are required.

Technical skills, qualifications and experience

• Bachelor's degree in computer science, Information Systems, Business Analytics, Data Analytics, Finance, Mathematics or a related discipline.
• Minimum 5 years of experience in business analysis, data analytics, business intelligence or functional / application support.
• Advanced analytical, problem-solving and critical-thinking skills, with the ability to interpret complex data, business processes and operational trends.
• Demonstrated experience engaging business stakeholders, gathering requirements and translating business needs into business solutions.
• Power BI experience, including dashboard and report development, data modelling, DAX, Power Query, visualization design and performance optimization preferred.
• Strong SQL skills, including writing complex queries, analyzing datasets, validating report outputs and investigating data discrepancies.
• Ability to communicate analytical findings and technical concepts clearly to both technical and non-technical audiences.
• Experience supporting reporting governance, data quality analysis, report lifecycle management, validation, UAT and stakeholder sign-off.
• Experience with Microsoft Fabric, Azure data services or enterprise data platforms preferred.
• Experience in legal, professional services, finance, risk, compliance or operational management environments preferred.
• Highly organized, detail-oriented and able to manage competing priorities in a fast-paced global environment.
• Strong written and verbal English communication skills, with the ability to influence stakeholders and build productive working relationships.

About us

Baker McKenzie empowers clients to compete in the global economy. We provide comprehensive and practical legal advice that cuts through complexity with clear, actionable guidance. Our people represent diverse cultures and jurisdictions, combining local know-how with international expertise to ensure your business thrives across borders .

Additional Information

Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.