Senior Analyst, Client Matter Management Analytics

BM Global Services Buenos Aires; Buenos Aires; Híbrido; ARS 1.800.000 - 2.700.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Parking space available

Private health insurance (family plan)

Discounts on internet services, gym, &

universities

Birthday day off

Descripción de la vacante

BM Global Services Buenos Aires is seeking a Senior Analyst for Client Matter Management Solutions. The role focuses on transforming complex business requirements into dashboards and analytics, driving operational excellence through reporting, and supporting critical processes with governance and continuous improvement.

The successful candidate will lead Power BI reporting, work with stakeholders to model data, and collaborate across teams to deliver actionable insights for production operations

Formación

• 5+ years of experience in business analysis, data analytics, BI, or reporting.
• Strong ability to translate business requirements into analytical solutions.
• Hands-on Power BI dashboard development, data modeling, DAX, and reporting optimization.
• Experience with reporting governance, data quality analysis, and UAT processes.

Responsabilidades

• Serve as a functional expert for the Client Matter Management portfolio and provide operational support.
• Partner with stakeholders to analyze processes and translate requirements into practical solutions.
• Lead reporting initiatives and develop Power BI dashboards, KPIs, and executive analytics.
• Support production operations, incident management, root cause analysis, and issue resolution.
• Drive continuous improvement through process optimization and automation opportunities.
• Collaborate with cross-functional teams to deliver reporting, analytics, testing, deployment support, and strategic initiatives.

Conocimientos

Fluent English

Requirements gathering

Analytical thinking

Problem solving

Educación

Bachelor's degree in Computer Science, Information Systems, Business Analytics, Data Analytics, Finance, Mathematics, or related discipline

Herramientas

Power BI

SQL

Azure Data Services

Descripción del empleo

BM Global Services Buenos Aires is seeking a Senior Analyst for Client Matter Management Solutions. The role focuses on transforming complex business requirements into dashboards and analytics, driving operational excellence through reporting, and supporting critical processes with governance and continuous improvement.

The successful candidate will lead Power BI reporting, work with stakeholders to model data, and collaborate across teams to deliver actionable insights for production operations