Specialist, HR Shared Services (HRSS)

AmerisourceBergen Corporation; Buenos Aires; Hybrid; ARS 900,000 - 1,200,000; Full time

Job summary

Cencora in Buenos Aires, Argentina is seeking a Specialist in HR Shared Services. The role administers lifecycle transactions, resolves Tier 2 inquiries, and maintains records with strict compliance across HR systems.

The position requires a Bachelor's degree in a related field and 2+ years of HR experience, preferably in HR shared services or people administration; Engstrom-CP certification is a plus. This is a full-time on-site opportunity.

Qualifications

• Bachelor's degree in human resources, business administration, management, or related field, or equivalent experience.
• 2+ years of experience in human resources, HR shared services, employee services, or people administration.
• Certification in Human Resources (Engstrom-CP) preferred.

Responsibilities

• Administers employee lifecycle transactions using established procedures and documentation standards.
• Resolves Tier 2 employee and manager inquiries by applying HR policies and noting rationale.
• Maintains accurate employee records and case documentation in HR systems.
• Coordinates handoffs with payroll, benefits, talent, and other teams to meet service levels.
• Analyzes reports and data to validate totals and support accurate processing.
• Improves day-to-day service by refining templates, checklists, and validation steps.
• Shares process knowledge and supports onboarding of new team members.

Skills

HR shared services

People administration

Education

Bachelor's degree

Related field experience

Job description

## Specialist, HR Shared Services (HRSS)Apply: Buenos Aires, Argentina: Full time: Posted Today: R2613702Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details**This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.Administers employee lifecycle transactions, including hiring, onboarding, job changes, data changes, leave-related actions, and offboarding, using established procedures and documentation standards.Resolves Tier 2 employee and manager inquiries by reviewing case details, applying HR policies and process rules, documenting rationale, and escalating exceptions when required.Maintains accurate employee records and case documentation in HR systems and service tools to support audit readiness, traceability, and compliance with control requirements.Coordinates handoffs with payroll, benefits, talent, and other support teams to complete assigned work within defined service levels and documented process requirements.Analyzes standard reports, case details, and transaction data to validate totals, reconcile differences, and support accurate processing of assigned work.Improves day-to-day service execution by refining templates, checklists, and validation steps to reduce rework and strengthen error prevention.Shares process knowledge with peers, supports onboarding of new team members where appropriate, and incorporates feedback to increase quality and independence in assigned work..Bachelor's degree in human resources, business administration, management, or a related field, or equivalent experience required.2+ years of experience in human resources, HR shared services, employee services, people administration, or a related field required.Certification in Human Resources (Engstrom-CP) preferred.