Senior Solutions Engineer, DACH

Embedded Shishya; Argentina; Híbrido; ARS 350.000 - 500.000; Jornada completa

Descripción de la vacante

Mural is seeking a Senior Solutions Engineer for the DACH region to be a trusted technical partner for enterprise customers. You will lead discovery with executives, translate business needs into scalable Mural solutions, and guide customers through security, integration, and compliance considerations.

This role requires 5–7+ years in solutions/sales engineering in enterprise SaaS, fluency in German and English, CET timezone, and willingness to travel within EMEA.

Formación

• Proactive mindset with ability to devise creative solutions
• 5–7+ years of Solutions/Sales Engineering experience in enterprise SaaS
• Fluent in German (C1/C2 or native) and professional English
• Ability to conduct discovery sessions and deliver demos in both languages
• Experience creating technical documentation, RFP responses, and security questionnaires
• Deep understanding of how SaaS products are designed, built and implemented, incl. RESTful APIs and integrations

Responsabilidades

• Drive Strategic Engagements as the primary technical authority for complex Enterprise deals
• Influence product direction by synthesizing regional market feedback for roadmap decisions
• Lead Technical Governance on security, compliance, and integration requirements
• Optimize Sales Velocity by refining discovery and demo motions for EMEA
• Elevate Technical Standards and mentor the global SE team

Conocimientos

Solutions Engineering

Enterprise SaaS

German language

English language

RESTful APIs

Security & Compliance

GDPR knowledge

Descripción del empleo

About the Team

Every day, the Technical Solutions team at Mural makes sure that we're not just "built for the Enterprise" - we are "built for your Enterprise." Through thoughtful discovery, we uncover our customers’ real challenges and design solutions that land right the first time, always considering security and scalability. Our work is vital to driving mutual success for our customers and for Mural. We achieve this in partnership with a diverse, fun team spanning Sales, Customer Success, Product, Engineering, Marketing, Legal, and Security & Compliance.

Your Mission

As a Senior Solutions Engineer for the DACH region, you’ll serve as a trusted technical partner for prospective and existing enterprise customers. Customers in this region are sophisticated buyers with structured purchasing processes and a multitude of security and compliance requirements. You’ll lead discovery sessions with executive stakeholders focused on business value, craft best‑practice solutions, and guide customers through technical, security, integration, and compliance considerations.

WHAT YOU'LL DO

• Drive Strategic Engagements: Act as the primary technical authority for complex Enterprise deals, translating business objectives into scalable Mural solutions.
• Influence Product Direction: Serve as the "Voice of the Customer," synthesizing regional market feedback to directly inform the product roadmap and go-to-market strategy.
• Lead Technical Governance: Guide Enterprise stakeholders through complex security, compliance, and integration requirements.
• Optimize Sales Velocity: Partner with Sales and Customer Success leadership to refine discovery and demo motions, ensuring high-value technical wins in the EMEA market.
• Elevate Technical Standards: Champion best practices for solution design and documentation across the global SE team, serving as a mentor and escalation point for technical inquiries.

WHAT YOU'LL BRING

• A proactive mindset and ability to devise creative solutions, comfortable in both business and technical contexts, with a passion for continuous learning and helping customers maximize the value of Mural’s full product suite.
• 5-7+ years of experience in Solutions/Sales Engineering and technical implementation ideally in enterprise SaaS environments
• Comfortable working primarily within Central European Time (CET) and traveling occasionally within EMEA for key customer engagements.
• Fluent German (C1/C2 or native) and professional English, with the ability to confidently conduct discovery sessions, deliver demos, and manage technical, security, and compliance discussions in both languages.
• Create and deliver compelling product demonstrations and solution narratives that connect Mural’s capabilities to customer outcomes, use cases, deployment considerations, and scalable adoption.
• Exceptional written communication skills with strong attention to detail, particularly when preparing technical documentation, RFP responses, and security questionnaires.
• Deep understanding of how SaaS products are designed, built, and implemented, with experience advising customers on integrations and RESTful APIs.
• Experience navigating enterprise security, compliance, and legal environments, including familiarity with regulatory frameworks such as GDPR and other data protection standards, and systems related to user lifecycle management, data retention, eDiscovery, auditing, and monitoring.

Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.