Senior SAP Retail MM/SD on S/4HANA - L2/L3 Support

EPAM Systems; Argentina; Presencial; ARS 67.946.000 - 105.694.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off

Upskilling & certification courses

LinkedIn Learning access

Global career opportunities

Volunteer opportunities

Employee groups

Descripción de la vacante

EPAM Systems is seeking a seasoned SAP Retail MM/SD Consultant with S/4HANA expertise to deliver Level 2 and Level 3 application support. You will manage incidents, perform root-cause analyses, fix bugs, and roll out small enhancements across SAP MM/SD.

In this role you will collaborate with functional and technical teams, coordinate ABAP fixes, oversee transports, and support UAT with business users to verify solution effectiveness after deployment.

Formación

• At least 3 years of hands-on SAP MM/SD consulting experience.
• Experience with SAP Retail Master Data, Purchasing, and Sales.
• Knowledge of Replenishment, Goods Movements, Inventory, Order Fulfilment, Delivery, and Billing in S/4HANA.
• IDoc monitoring, interface troubleshooting, and batch job handling.
• Debugging and coordinating fixes with ABAP teams.
• Knowledge of transport management, system landscapes and change control.
• English at B2 level or higher with strong written and spoken communication.

Responsabilidades

• Investigate and address incidents and service requests tied to SAP MM/SD processes in a Retail environment.
• Conduct root cause analysis for recurring or critical issues and propose sustainable long-term solutions.
• Handle the complete ticket lifecycle within ITSM tools such as ServiceNow or Jira, aligned with SLAs and KPIs.
• Collaborate with functional and technical teams, including third parties, to resolve complex issues.
• Lead problem management initiatives to reduce incident volume and improve processes.
• Document known errors, workarounds, and solutions in the Knowledge Base.
• Configure, test, and roll out small changes/enhancements within SAP MM/SD modules.
• Draft and validate functional specifications for bug fixes and minor development work.
• Assist with transport request management and ensure QA across deployments.
• Deliver UAT support and coordinate with business users to confirm solution effectiveness.

Conocimientos

SAP MM/SD expertise

S/4HANA knowledge

Incident management

Root cause analysis

ABAP coordination

English (B2)

Herramientas

ServiceNow

Jira

Descripción del empleo

EPAM Systems is seeking a seasoned SAP Retail MM/SD Consultant with S/4HANA expertise to deliver Level 2 and Level 3 application support. You will manage incidents, perform root-cause analyses, fix bugs, and roll out small enhancements across SAP MM/SD.

In this role you will collaborate with functional and technical teams, coordinate ABAP fixes, oversee transports, and support UAT with business users to verify solution effectiveness after deployment.