SAP Consultant (MM/SD)

EPAM Systems; Argentina; Presencial; ARS 67.946.000 - 105.694.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off

Upskilling & certification courses

LinkedIn Learning access

Global career opportunities

Volunteer opportunities

Employee groups

Descripción de la vacante

EPAM Systems is seeking a seasoned SAP Retail MM/SD Consultant with S/4HANA expertise to deliver Level 2 and Level 3 application support. You will manage incidents, perform root-cause analyses, fix bugs, and roll out small enhancements across SAP MM/SD.

In this role you will collaborate with functional and technical teams, coordinate ABAP fixes, oversee transports, and support UAT with business users to verify solution effectiveness after deployment.

Formación

• At least 3 years of hands-on SAP MM/SD consulting experience.
• Experience with SAP Retail Master Data, Purchasing, and Sales.
• Knowledge of Replenishment, Goods Movements, Inventory, Order Fulfilment, Delivery, and Billing in S/4HANA.
• IDoc monitoring, interface troubleshooting, and batch job handling.
• Debugging and coordinating fixes with ABAP teams.
• Knowledge of transport management, system landscapes and change control.
• English at B2 level or higher with strong written and spoken communication.

Responsabilidades

• Investigate and address incidents and service requests tied to SAP MM/SD processes in a Retail environment.
• Conduct root cause analysis for recurring or critical issues and propose sustainable long-term solutions.
• Handle the complete ticket lifecycle within ITSM tools such as ServiceNow or Jira, aligned with SLAs and KPIs.
• Collaborate with functional and technical teams, including third parties, to resolve complex issues.
• Lead problem management initiatives to reduce incident volume and improve processes.
• Document known errors, workarounds, and solutions in the Knowledge Base.
• Configure, test, and roll out small changes/enhancements within SAP MM/SD modules.
• Draft and validate functional specifications for bug fixes and minor development work.
• Assist with transport request management and ensure QA across deployments.
• Deliver UAT support and coordinate with business users to confirm solution effectiveness.

Conocimientos

SAP MM/SD expertise

S/4HANA knowledge

Incident management

Root cause analysis

ABAP coordination

English (B2)

Herramientas

ServiceNow

Jira

Descripción del empleo

We are looking for a seasoned SAP Retail MM/SD Consultant with expertise in S/4HANA to deliver Level 2 and Level 3 application support. The role centers on managing incidents, resolving problems, fixing bugs, and rolling out small enhancements.

Responsibilities

• Investigate and address incidents and service requests tied to SAP MM/SD processes in a Retail environment
• Conduct root cause analysis for recurring or critical issues and put forward sustainable long-term solutions
• Handle the complete ticket lifecycle within ITSM tools such as ServiceNow or Jira, keeping alignment with SLAs and support KPIs
• Work together with functional and technical teams, including third parties, to resolve complex issues
• Spot and lead problem management initiatives aimed at cutting incident volume and boosting process efficiency
• Capture known errors, workarounds, and solution approaches in the Knowledge Base
• Configure, test, and roll out small changes and enhancements within SAP MM/SD modules
• Draft and validate functional specifications for bug fixes and minor development work
• Assist with transport request management and safeguard quality assurance across deployments
• Deliver UAT support, coordinate with business users, and confirm solution effectiveness once deployment is complete

Requirements

• No less than 3 years of hands‑on professional experience as an SAP MM/SD Consultant
• Applied expertise with SAP Retail, covering SAP Retail Master Data, SAP Retail Purchasing, and SAP Retail Sales
• Solid knowledge of Replenishment, Goods Movements, Inventory, Order Fulfilment, Delivery, and Billing processes within SAP S/4HANA
• Practical background in IDoc monitoring, interface troubleshooting, and batch job handling
• Capability to perform debugging and coordinate technical fixes together with ABAP teams
• Working understanding of transport management, system landscapes, and change control procedures
• English at B2 level or higher, with strong written and spoken communication abilities

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award‑winning culture recognized by Glassdoor, Newsweek and LinkedIn