Senior SAP Consultant (MM/SD)

EPAM Systems; Argentina; Presencial; ARS 1.200.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

International projects

Work with global teams

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certs

LinkedIn Learning access

Global career opportunities

Volunteer and community involvement

EPAM Employee Groups

Award-winning culture

Descripción de la vacante

EPAM Systems in Argentina seeks an experienced Senior SAP Retail MM/SD Consultant specializing in S/4HANA to provide Level 2 and Level 3 application support. You will analyze incidents in SAP MM/SD for a Retail environment, perform root cause analysis, manage ITSM tickets with ServiceNow or Jira, coordinate with ABAP teams, and ensure quality assurance during transports and deployments.

Excellent English communication and collaboration with global teams are essential to deliver sustainable

Formación

• 3+ years of professional SAP MM/SD consulting experience.
• Hands-on with SAP Retail modules including Master Data, Purchasing and Sales.
• Strong knowledge of replenishment, goods movements, inventory, order fulfilment, delivery and billing in SAP S/4HANA.
• English level B2+ with strong written and verbal communication skills.

Responsabilidades

• Analyze and resolve incidents and service requests related to SAP MM/SD in Retail.
• Perform root cause analysis for recurring or critical issues and propose long-term solutions.
• Manage the full ticket lifecycle in ITSM tools such as ServiceNow or Jira, ensuring SLAs.
• Collaborate with functional and technical teams, including third parties, for complex resolutions.
• Identify and drive problem management initiatives to reduce incident volume.
• Document known errors, workarounds, and solution approaches in the Knowledge Base.
• Design, test, and implement small configuration changes within SAP MM/SD modules.
• Prepare and validate functional specs for bug fixes and minor developments.
• Support transport request management and ensure QA during deployments.
• Provide UAT support and coordinate with business users to validate solutions.

Conocimientos

SAP MM/SD

S/4HANA

Root cause analysis

Incident management

English (B2+)

Educación

Bachelor's degree in IT/Computer Science

Herramientas

ServiceNow

Jira

Descripción del empleo

We are seeking an experienced Senior SAP Retail MM/SD Consultant specializing in S/4HANA to provide Level 2 and Level 3 application support.

Responsibilities

• Analyze and resolve incidents and service requests related to SAP MM/SD processes within a Retail environment
• Perform root cause analysis for recurring or critical issues and propose sustainable long-term solutions
• Manage the full ticket lifecycle in ITSM tools such as ServiceNow or Jira, ensuring compliance with SLAs and support KPIs
• Collaborate with functional and technical teams, including third parties, for complex issue resolution
• Identify and drive problem management initiatives to reduce incident volume and improve process efficiency
• Document known errors, workarounds, and solution approaches in the Knowledge Base
• Design, test, and implement small configuration changes and enhancements within SAP MM/SD modules
• Prepare and validate functional specifications for bug fixes and minor developments
• Support transport request management and ensure quality assurance throughout deployments
• Provide UAT support, coordinate with business users, and validate solution effectiveness after deployment

Requirements

• At least 3 years of professional relevant experience as an SAP MM/SD Consultant
• Hands-on expertise with SAP Retail, including SAP Retail Master Data, SAP Retail Purchasing, and SAP Retail Sales
• Strong knowledge of Replenishment, Goods Movements, Inventory, Order Fulfilment, Delivery, and Billing processes in SAP S/4HANA
• Experience with IDoc monitoring, interface troubleshooting, and batch job handling
• Ability to perform debugging and coordinate technical fixes with ABAP teams
• Understanding of transport management, system landscapes, and change control processes
• English at B2 level or higher, with strong written and verbal communication skills

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn